Issue getting the web insterface of Sympa to populate error 404

[hl7webmaster]

After installing a new server and installing Sympa, I can not get the web page for Sympa to populate, I am getting a 404 error.

Version

Sympa 6.2.66

Server version: Apache/2.4.52 (Ubuntu)
Server built: 2023-10-26T13:44:44

Description: Ubuntu 22.04.3 LTS
Release: 22.04
Codename: jammy

Installation method

Used the Admin installation guide found here "https://www.sympa.community/manual/install/install-sympa-distribution.html"
$ apt install sympa

Expected behavior

Webpage for Sympa should be displayed

Actual behavior

404 error

Additional information

Current sympa configuration

lang	en
domain	mail.lists.hl7.org
listmaster	listmaster@lists.hl7.org
cookie	d1000ca9c0ea9b74e03c71f155a5f30101536317
db_type	Pg
db_name	Sympa-Prod
db_host	xxxxxx
db_user	xxxxxx
db_passwd xxxxxx	
db_port	5432
static_content_path	/usr/share/sympa/static_content
css_path	/var/lib/sympa/css
css_url	/css-sympa
pictures_path	/var/lib/sympa/pictures
pictures_url	/pictures-sympa
use_fast_cgi	1
#wwsympa_url	http://ip-172-31-63-177.us-east-2.compute.internal/sympa
wwsymp_url	http://3.147.89.100/sympa

Current Apache configuration

# This is the main Apache server configuration file.  It contains the
# configuration directives that give the server its instructions.
# See http://httpd.apache.org/docs/2.4/ for detailed information about
# the directives and /usr/share/doc/apache2/README.Debian about Debian specific
# hints.
#
#
# Summary of how the Apache 2 configuration works in Debian:
# The Apache 2 web server configuration in Debian is quite different to
# upstream's suggested way to configure the web server. This is because Debian's
# default Apache2 installation attempts to make adding and removing modules,
# virtual hosts, and extra configuration directives as flexible as possible, in
# order to make automating the changes and administering the server as easy as
# possible.

# It is split into several files forming the configuration hierarchy outlined
# below, all located in the /etc/apache2/ directory:
#
#	/etc/apache2/
#	|-- apache2.conf
#	|	`--  ports.conf
#	|-- mods-enabled
#	|	|-- *.load
#	|	`-- *.conf
#	|-- conf-enabled
#	|	`-- *.conf
# 	`-- sites-enabled
#	 	`-- *.conf
#
#
# * apache2.conf is the main configuration file (this file). It puts the pieces
#   together by including all remaining configuration files when starting up the
#   web server.
#
# * ports.conf is always included from the main configuration file. It is
#   supposed to determine listening ports for incoming connections which can be
#   customized anytime.
#
# * Configuration files in the mods-enabled/, conf-enabled/ and sites-enabled/
#   directories contain particular configuration snippets which manage modules,
#   global configuration fragments, or virtual host configurations,
#   respectively.
#
#   They are activated by symlinking available configuration files from their
#   respective *-available/ counterparts. These should be managed by using our
#   helpers a2enmod/a2dismod, a2ensite/a2dissite and a2enconf/a2disconf. See
#   their respective man pages for detailed information.
#
# * The binary is called apache2. Due to the use of environment variables, in
#   the default configuration, apache2 needs to be started/stopped with
#   /etc/init.d/apache2 or apache2ctl. Calling /usr/bin/apache2 directly will not
#   work with the default configuration.


# Global configuration
#

#
# ServerRoot: The top of the directory tree under which the server's
# configuration, error, and log files are kept.
#
# NOTE!  If you intend to place this on an NFS (or otherwise network)
# mounted filesystem then please read the Mutex documentation (available
# at <URL:http://httpd.apache.org/docs/2.4/mod/core.html#mutex>);
# you will save yourself a lot of trouble.
#
# Do NOT add a slash at the end of the directory path.
#
#ServerRoot "/etc/apache2"

#
# The accept serialization lock file MUST BE STORED ON A LOCAL DISK.
#
#Mutex file:${APACHE_LOCK_DIR} default

#
# The directory where shm and other runtime files will be stored.
#

DefaultRuntimeDir ${APACHE_RUN_DIR}

#
# PidFile: The file in which the server should record its process
# identification number when it starts.
# This needs to be set in /etc/apache2/envvars
#
PidFile ${APACHE_PID_FILE}

#
# Timeout: The number of seconds before receives and sends time out.
#
Timeout 300

#
# KeepAlive: Whether or not to allow persistent connections (more than
# one request per connection). Set to "Off" to deactivate.
#
KeepAlive On

#
# MaxKeepAliveRequests: The maximum number of requests to allow
# during a persistent connection. Set to 0 to allow an unlimited amount.
# We recommend you leave this number high, for maximum performance.
#
MaxKeepAliveRequests 100

#
# KeepAliveTimeout: Number of seconds to wait for the next request from the
# same client on the same connection.
#
KeepAliveTimeout 5


# These need to be set in /etc/apache2/envvars
User ${APACHE_RUN_USER}
Group ${APACHE_RUN_GROUP}

#
# HostnameLookups: Log the names of clients or just their IP addresses
# e.g., www.apache.org (on) or 204.62.129.132 (off).
# The default is off because it'd be overall better for the net if people
# had to knowingly turn this feature on, since enabling it means that
# each client request will result in AT LEAST one lookup request to the
# nameserver.
#
HostnameLookups Off

# ErrorLog: The location of the error log file.
# If you do not specify an ErrorLog directive within a <VirtualHost>
# container, error messages relating to that virtual host will be
# logged here.  If you *do* define an error logfile for a <VirtualHost>
# container, that host's errors will be logged there and not here.
#
ErrorLog ${APACHE_LOG_DIR}/error.log

#
# LogLevel: Control the severity of messages logged to the error_log.
# Available values: trace8, ..., trace1, debug, info, notice, warn,
# error, crit, alert, emerg.
# It is also possible to configure the log level for particular modules, e.g.
# "LogLevel info ssl:warn"
#
LogLevel warn

# Include module configuration:
IncludeOptional mods-enabled/*.load
IncludeOptional mods-enabled/*.conf

# Include list of ports to listen on
Include ports.conf


# Sets the default security model of the Apache2 HTTPD server. It does
# not allow access to the root filesystem outside of /usr/share and /var/www.
# The former is used by web applications packaged in Debian,
# the latter may be used for local directories served by the web server. If
# your system is serving content from a sub-directory in /srv you must allow
# access here, or in any related virtual host.
<Directory />
	Options FollowSymLinks
	AllowOverride None
	Require all denied
</Directory>

<Directory /usr/share>
	AllowOverride None
	Require all granted
</Directory>

<Directory /var/www/>
	Options Indexes FollowSymLinks
	AllowOverride None
	Require all granted
</Directory>

#<Directory /srv/>
#	Options Indexes FollowSymLinks
#	AllowOverride None
#	Require all granted
#</Directory>




# AccessFileName: The name of the file to look for in each directory
# for additional configuration directives.  See also the AllowOverride
# directive.
#
AccessFileName .htaccess

#
# The following lines prevent .htaccess and .htpasswd files from being
# viewed by Web clients.
#
<FilesMatch "^\.ht">
	Require all denied
</FilesMatch>


#
# The following directives define some format nicknames for use with
# a CustomLog directive.
#
# These deviate from the Common Log Format definitions in that they use %O
# (the actual bytes sent including headers) instead of %b (the size of the
# requested file), because the latter makes it impossible to detect partial
# requests.
#
# Note that the use of %{X-Forwarded-For}i instead of %h is not recommended.
# Use mod_remoteip instead.
#
LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined
LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %O" common
LogFormat "%{Referer}i -> %U" referer
LogFormat "%{User-agent}i" agent

# Include of directories ignores editors' and dpkg's backup files,
# see README.Debian for details.

# Include generic snippets of statements
IncludeOptional conf-enabled/*.conf

# Include the virtual host configurations:
IncludeOptional sites-enabled/*.conf

# vim: syntax=apache ts=4 sw=4 sts=4 sr noet

[ikedas]

Hi @hl7webmaster ,

How have you installed Sympa? Using package manager such as apt, or the other way?

[hl7webmaster]

Hello, We installed Sympa using apt install sympa as found in the installation guide here https://www.sympa.community/manual/install/install-sympa-distribution-debian.html From: IKEDA Soji ***@***.***> Sent: Saturday, February 3, 2024 12:33 AM To: sympa-community/sympa ***@***.***> Cc: Webmaster (HL7) ***@***.***>; Mention ***@***.***> Subject: Re: [sympa-community/sympa] Issue getting the web insterface of Sympa to populate error 404 (Issue #1796) Hi @hl7webmaster<https://github.com/hl7webmaster> , How have you installed Sympa? Using package manager such as apt, or the other way? — Reply to this email directly, view it on GitHub<#1796 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AFIEGHDKXFDLBHB4TIIPMTDYRXDYXAVCNFSM6AAAAABCV4ZWYKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMRVGEZDSNBWHE>. You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>>

[ikedas]

You may have seen debconf CUI menu. Please setup Sympa and related components using it.