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Failed publishing woekbooks to server #6

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vizithiram opened this issue Nov 11, 2016 · 10 comments
Closed

Failed publishing woekbooks to server #6

vizithiram opened this issue Nov 11, 2016 · 10 comments

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@vizithiram
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I'm able to run logshark and view the workbooks on the VM local machine. None of the workbooks were published to the server although a new project was created.

@jmangue
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jmangue commented Nov 28, 2016

Hi vizithiram,

The Tableau Server publishing permissions can be a bit tricky. The easiest way to get Logshark publishing to work is to specify a Tableau Server "Site Administrator" account in your Logshark.config file.

If you are using a Site Administrator and publishing still isn't working, we will probably need to peek at your Logshark log files to proceed.

Let me know how it goes!

@vizithiram
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I tried with a Site Admin account and still get the failed to publish error. Can I email the log files to you?

@jmangue
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jmangue commented Dec 27, 2016

Sure, I'm happy to take a peek. The only other thing I can think of is to check that the site you are trying to publish already exists (Logshark will not create the site for you). My email is jmangue@tableau.com

@jschuhdodge
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I too am having a similar issue with not being able to publish. We use AD for managing our users. Is there a different configuration I should be using in my LogShark.config for the publishing to a Tableau Server configuration?

@jmangue
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jmangue commented Jan 13, 2017

Hi jschuhdodge,

Sorry to hear you're having troubles. A couple things to try checking --

  1. Is the user set in your Logshark.config file a Site Admin on the site you're publishing to?
  2. Does the site specified in your Logshark.config file already exist on the server?
  3. Is the Tableau Server REST API enabled?
  4. Has the user been created on the server? The Tableau Server REST API does not work with SAML single sign-on users. The publishing user should show up in Tableau Server's list of users on the site you're trying to publish to.

@jschuhdodge
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jschuhdodge commented Jan 13, 2017 via email

@jmangue
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jmangue commented Jan 13, 2017

Glad to hear that! Happy Logsharking! 🦈

@jmangue jmangue closed this as completed Jan 13, 2017
@jmangue
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jmangue commented Jan 13, 2017

Whoops, closed this prematurely.

vizithiriam, are you still having issues?

@jmangue jmangue reopened this Jan 13, 2017
@vizithiram
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vizithiram commented Jan 13, 2017 via email

@jmangue
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jmangue commented Feb 15, 2017

Closing due to inactivity, please reopen if you need additional assistance.

@jmangue jmangue closed this as completed Feb 15, 2017
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