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Tahoma2d not launching with missing .dll #1508

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NurseMac opened this issue Jun 15, 2024 · 3 comments
Open

Tahoma2d not launching with missing .dll #1508

NurseMac opened this issue Jun 15, 2024 · 3 comments
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@NurseMac
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NurseMac commented Jun 15, 2024

Bug Description

An error message appears after I freshly installed Tahoma2D after getting a newer PC. This error did not happen before, so I tried reinstalling, that did not work. The problem is having to do with VCRUNTIME140_1.dll missing which lead me to this page, again did nothing. I assume it's because I'm on a newer version of windows 10?

Steps to reproduce

This happened many of times trying to get it to launch and work. It happens every time I try to launch the EXE.

Relevant logs/screenshots

image

Software Version

1.4.3

Software Version Information

No response

Operating System

Windows 10

@NurseMac NurseMac added the bug Something isn't working label Jun 15, 2024
@manongjohn
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Please consult the Troubleshooting section of the Tahoma2D on-line manual found here: https://tahoma2d.readthedocs.io/en/latest/troubleshooting.html

@NurseMac
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Please consult the Troubleshooting section of the Tahoma2D on-line manual found here: https://tahoma2d.readthedocs.io/en/latest/troubleshooting.html

This did not help directly, however it pointed me on the right direction! I had to download the latest Supported Visual C++ Redistributables for it. I would recommend that they update the trouble shooting links to be more concise apart from just downloading the from the link that they sent.

For anyone else having this problem, here is the link to latest redistributables that helped me fixed my missing lib issue:
https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

@manongjohn
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Thanks for the followup. Seems it didnt work because the link was to the MSVC 2015 redistributable but T2D builds on 2017 now.

Will update the links.

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