Redesign of Application content

[fifieldt]

We should re-work the Application content so that it is aligned with the process that people applying go through. This will let applicants go directly to the most relevant content for them.

This will be a bit of a change from our current FAQ style - written in more 'instructional' language - and will probably mean some layout changes to make it possible.

Here are the steps of the application process:

1. Understanding what the Gold Card is
2. Determining how to qualify
3. Creating an account, logging in and starting a new application
4. Identity and Visa details, terms and conditions
5. Basic Data
6. Passport Data
7. Visa Application
8. Resident
9. Profession
10. Upload Document
11. Submit Application->Under Review-> 待二審
12. Professional Review by Workforce Development Agency->Supplementary Document Submission
13. Passport Submission by Bureau of Consular Affairs or Overseas Missions of R.O.C.
14. Under Inspection->Application Approved->IC Card in Process->Collect card

[fifieldt]

Here's an attempt to split our current content across this:

1. What is the Gold Card?
   1. How long does the application take?
   2. Do I apply for the Gold Card personally, or should I ask my employer to do that?
   3. Do you need to undergo a health check to apply for the Gold Card?
   4. What fees are involved in a Gold Card application?
   5. Do you need to fly to Taiwan immediately after approval?
2. Do I qualify?
   1. Do I qualify?
   2. Do I need to have a high salary to apply for a Gold Card?
   3. I currently live in Taiwan, can I apply for the Gold Card?
   4. I have an ARC, can I apply for the Gold Card?
   5. I have a tourist visa in Taiwan, can I apply for the Gold Card?
   6. I’m a digital nomad / remote worker, is this card suitable for me? Can I be self-employed?
   7. Is there a “general” application category or must I select a specific industry?
   8. Does my professional services/sole proprietor/dividend income count towards the salary requirement for Gold Card application?
   9. Is there an age restriction?
3. Start your application (combines all of: Creating an account, logging in and starting a new application, Identity and Visa details, terms and conditions, Basic Data, Passport Data and Visa Application)
   1. Do I apply for the Gold Card personally, or should I ask my employer to do that?
   2. How is the application process different if I apply from overseas?
   3. New: note about visa-exempt and a note about how this data can't be changed afterward.
   4. New: note about identity verification
4. Resident Information
   1. How do I decide the duration to apply for (1-3 years)?
   2. Do I need to list an address in Taiwan on the application?
   3. Can I use a temporary address?
   4. New: note about method of collection
5. Profession Information and Document Upload (NB: categories combined since they are strongly linked)
   1. New - reference back to qualifications
   2. I’m worried that my application will be rejected because I didn’t attach enough documents.
   3. Do I need to have anything translated?
   4. Do I need to have anything certified?
   5. Should I upload my entire passport?
   6. New: note about photo requirements
6. After Submitting your application (combines Submit Application->Under Review-> 待二審->Professional Review by Workforce Development Agency->Supplementary Document Submission)
   1. Paying
   2. What happens after you submit your application?
   3. How do I find out the status of my application?
   4. How do I find out the status of my application?
   5. What do I do if I’m asked to provide additional documents?
   6. I applied under a salary provision, but am being asked for additional documents unrelated to this. Why?
7. After passing skill assessment (combines Passport Submission by Bureau of Consular Affairs or Overseas Missions of R.O.C.->Under Inspection->Application Approved->IC Card in Process->Collect card)
   1. If I apply in Taiwan, where do I go to prove my identity?
   2. How do you get your physical card?
   3. What is a “Resident Authorization Letter”?

The current long entries for "How to apply?" and "Who can I talk to about this?" can be split throughout the above sections, and each section should denote how long it takes (the most common question of all).