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index.php
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index.php
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<?php
/**
* Created by PhpStorm.
* User: elomelo
* Date: 24/4/18
* Time: 5:07 PM
*/
require_once "includes/common.php";
require_once "includes/Realtime.php";
use Common\Realtime;
if(!$auth ->checkSession()){
header("Location: login.php");
die();
}
if(isset($_GET['json']) && $_GET['json'] == "1"){
$isInboundOnly = $_GET['inbound'];
$selectedCampaigns = (array) $_GET['campaign'];
$selectedGroup = (array) $_GET['usergroup'];
$phoneID = $_GET['phone'];
$realtime = new Realtime($isInboundOnly,$phoneID,$selectedCampaigns,$selectedGroup);
$returnData = $realtime -> miniStats();
echo json_encode($returnData);
die();
}
if(isset($_POST['monitor'])) {
$startMS = microtime();
$StarTtime = date("U");
$NOW_DATE = date("Y-m-d");
$NOW_TIME = date("Y-m-d H:i:s");
$session_id = trim($_POST['session_id']);
$server_ip = trim($_POST['server_ip']);
$stage = trim($_POST['stage']);
$phone_login = $_POST['phone'];
$query = \PATHAODB::table("vicidial_conferences");
$query->select(\PATHAODB::raw("count(*) as totalCount"));
$query->where("conf_exten", "=", $session_id);
$query->where("server_ip", "=", $server_ip);
$result = $query->first();
if ($result->totalCount < 1) {
$result = 'ERROR';
$result_reason = "blind_monitor INVALID SESSION ID";
echo "$result: $result_reason - $session_id|$server_ip\n";
die();
} else {
$query = \PATHAODB::table("phones");
$query->select(["dialplan_number","server_ip","outbound_cid"]);
$query->where("login", "=", $phone_login);
$result = $query->first();
if (empty($result -> dialplan_number)) {
$result = 'ERROR';
$result_reason = "blind_monitor INVALID PHONE LOGIN";
echo "$result: $result_reason - $phone_login\n";
$data = "$phone_login";
die();
} else {
$dialplan_number = $result -> dialplan_number;
$monitor_server_ip = $result -> server_ip;
$outbound_cid = $result -> outbound_cid;
$S = '*';
$D_s_ip = explode('.', $server_ip);
if (strlen($D_s_ip[0]) < 2) {
$D_s_ip[0] = "0$D_s_ip[0]";
}
if (strlen($D_s_ip[0]) < 3) {
$D_s_ip[0] = "0$D_s_ip[0]";
}
if (strlen($D_s_ip[1]) < 2) {
$D_s_ip[1] = "0$D_s_ip[1]";
}
if (strlen($D_s_ip[1]) < 3) {
$D_s_ip[1] = "0$D_s_ip[1]";
}
if (strlen($D_s_ip[2]) < 2) {
$D_s_ip[2] = "0$D_s_ip[2]";
}
if (strlen($D_s_ip[2]) < 3) {
$D_s_ip[2] = "0$D_s_ip[2]";
}
if (strlen($D_s_ip[3]) < 2) {
$D_s_ip[3] = "0$D_s_ip[3]";
}
if (strlen($D_s_ip[3]) < 3) {
$D_s_ip[3] = "0$D_s_ip[3]";
}
$monitor_dialstring = "$D_s_ip[0]$S$D_s_ip[1]$S$D_s_ip[2]$S".sprintf("%02s",$D_s_ip[3])."$S";
$user = "abcdef";
$PADuser = sprintf("%08s", $user);
while (strlen($PADuser) > 8) {
$PADuser = substr("$PADuser", 0, -1);
}
$BMquery = "BM$StarTtime$PADuser";
if ((preg_match('/MONITOR/', $stage)) or (strlen($stage) < 1)) {
$stage = '0';
}
if (preg_match('/BARGE/', $stage)) {
$stage = '';
}
if (preg_match('/HIJACK/', $stage)) {
$stage = '';
}
if (preg_match('/WHISPER/', $stage)) {
if ($agent_whisper_enabled == '1') {
$stage = '47378218';
} else {
# WHISPER not enabled
$stage = '0';
}
}
### insert a new lead in the system with this phone number
$data = [
"entry_date" => $NOW_TIME,
"status" => "NEW",
"response" => "N",
"server_ip" => $monitor_server_ip,
"channel" => "",
"action" => "Originate",
"callerid" => $BMquery,
"cmd_line_b" => "Channel: Local/$monitor_dialstring$stage$session_id@default",
"cmd_line_c" => "Context: default",
"cmd_line_d" => "Exten: $dialplan_number",
"cmd_line_e" => "Priority: 1",
"cmd_line_f" => "Callerid: \"VC Blind Monitor\" <$outbound_cid>",
"cmd_line_g" => "",
"cmd_line_h" => "",
"cmd_line_i" => "",
"cmd_line_j" => "",
"cmd_line_k" => ""];
$insertIds = \PATHAODB::table('vicidial_manager')->insert($data);
if ($insertIds > 0) {
$man_id = $insertIds;
$data = ["caller_code" => "$BMquery",
"lead_id" => "0",
"server_ip" => "$monitor_server_ip",
"call_date" => "$NOW_TIME",
"extension" => "$dialplan_number",
"channel" => "Local/$monitor_dialstring$stage$session_id@default",
"timeout" => "0",
"outbound_cid" => "\"VC Blind Monitor\" <$outbound_cid>",
"context" => "default",];
\PATHAODB::table('vicidial_dial_log')->insert($data);
##### BEGIN log visit to the vicidial_report_log table #####
$endMS = microtime();
$startMSary = explode(" ", $startMS);
$endMSary = explode(" ", $endMS);
$runS = ($endMSary[0] - $startMSary[0]);
$runM = ($endMSary[1] - $startMSary[1]);
$TOTALrun = ($runS + $runM);
$result = 'SUCCESS';
$result_reason = "blind_monitor HAS BEEN LAUNCHED";
echo "$result: $result_reason - $phone_login|$monitor_dialstring$stage$session_id|$dialplan_number|$session_id|$man_id|$user\n";
die();
}
}
}
}
$page = "Real-Time";
$parent = "report";
require_once "header.php";
?>
<div class="container-fluid pt-25">
<!-- Block Row -->
<div class="row">
<div class="col-md-2">
<div class="panel panel-default card-view">
<div class="panel-heading">
<div class="pull-left">
<h6 class="panel-title txt-dark">Call Status</h6>
</div>
<div class="pull-right">
<a href="#" data-toggle="modal" data-target="#setting-modal" class="pull-left inline-block">
<i class="zmdi zmdi-settings"></i>
</a>
</div>
<div class="clearfix"></div>
</div>
<div class="panel-wrapper collapse in">
<div class="panel-body row">
<div class="">
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-phone-in-talk inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Incoming Calls</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_active_calls">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-phone-ring inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Calls ringing</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_call_ringing">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-phone-in-talk inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Calls waiting for agents</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_call_waiting">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-airplanemode-active inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Calls in IVR</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_call_ivr">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-male inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Agents logged in</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_total_agents">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-accounts inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Agents In Call</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_agents_in_call">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-accounts-list inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Agents Waiting</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_agents_waiting">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-phone-paused inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Paused Agents</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_agents_paused">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-pin-drop inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Agents dead in call</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_agents_dead">...</span>
<div class="clearfix"></div>
</div>
<hr class="light-grey-hr mt-0 mb-15"/>
<div class="pl-15 pr-15 mb-15">
<div class="pull-left">
<i class="zmdi zmdi-assignment-alert inline-block mr-10 font-16"></i>
<span class="inline-block txt-dark">Agents in dispo</span>
</div>
<span class="inline-block txt-primary pull-right weight-500" id="box_agents_dispo">...</span>
<div class="clearfix"></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="col-md-10">
<div class="col-lg-3 col-md-6 col-sm-6 col-xs-12">
<div class="panel panel-default card-view pa-0 ">
<div class="panel-wrapper collapse in">
<div class="panel-body pa-0">
<div class="sm-data-box bg-primary">
<div class="container-fluid">
<div class="row">
<div class="col-xs-6 text-center pl-0 pr-0 data-wrap-left">
<span class="txt-light block counter"><span id="widget_call_today">00</span></span>
<span class="weight-500 uppercase-font txt-light block font-13">Calls Today</span>
</div>
<div class="col-xs-6 text-center pl-0 pr-0 data-wrap-right">
<i class="zmdi zmdi-phone-sip txt-light data-right-rep-icon"></i>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="col-lg-3 col-md-6 col-sm-6 col-xs-12">
<div class="panel panel-default card-view pa-0">
<div class="panel-wrapper collapse in">
<div class="panel-body pa-0">
<div class="sm-data-box bg-green">
<div class="container-fluid">
<div class="row">
<div class="col-xs-6 text-center pl-0 pr-0 data-wrap-left">
<span class="txt-light block counter"><span id="widget_answered">00</span></span>
<span class="weight-500 uppercase-font txt-light block font-13">Answered</span>
</div>
<div class="col-xs-6 text-center pl-0 pr-0 data-wrap-right">
<i class="zmdi zmdi-phone-in-talk txt-light data-right-rep-icon"></i>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="col-lg-3 col-md-6 col-sm-6 col-xs-12">
<div class="panel panel-default card-view pa-0">
<div class="panel-wrapper collapse in">
<div class="panel-body pa-0">
<div class="sm-data-box bg-red">
<div class="container-fluid">
<div class="row">
<div class="col-xs-6 text-center pl-0 pr-0 data-wrap-left">
<span class="txt-light block counter"><span id="widget_dropped">00</span>
/ <span style="color: #fff7fb;"><span id="widget_drop_percent">00</span>%</span>
</span>
<span class="weight-500 uppercase-font txt-light block font-13">Dropped</span>
</div>
<div class="col-xs-6 text-center pl-0 pr-0 data-wrap-right">
<i class="zmdi zmdi-trending-down txt-light data-right-rep-icon"></i>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="col-lg-3 col-md-6 col-sm-6 col-xs-12">
<div class="panel panel-default card-view pa-0">
<div class="panel-wrapper collapse in">
<div class="panel-body pa-0">
<div class="sm-data-box" style="background-color: #760cc4;">
<div class="container-fluid">
<div class="row">
<div class="col-xs-6 text-center pl-0 pr-0 data-wrap-left">
<span class="txt-light block counter"><span id="widget_outbound_today">00</span></span>
<span class="weight-500 uppercase-font txt-light block font-13">Outgoing</span>
</div>
<div class="col-xs-6 text-center pl-0 pr-0 data-wrap-right">
<i class="fa fa-phone txt-light data-right-rep-icon"></i>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div id="setting-modal" class="modal fade" tabindex="-1" role="dialog" aria-labelledby="myModalLabel" aria-hidden="true" style="display: none;">
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-hidden="true">×</button>
<h5 class="modal-title">Settings</h5>
</div>
<div class="modal-body">
<form id="settings_form" action="#">
<div class="form-group">
<label class="control-label mb-10">Campaign</label>
<select id="settings_campaign" name="campaign[]" class="selectpicker" multiple data-style="form-control btn-default btn-outline">
<?php
$query = \PATHAODB::table("vicidial_inbound_groups");
$query->select(["group_id","group_name"]);
$query->where("active","=",'Y');
$campaigns = $query->get();
echo '<option value="ALL" selected>All</option>';
foreach($campaigns as $campaign){
echo '<option value="'. $campaign -> group_id .'">'. $campaign -> group_name .'</option>';
}
?>
</select>
</div>
<div class="form-group">
<label class="control-label mb-10">User Group</label>
<select id="settings_usergroup" name="usergroup[]" class="selectpicker" multiple data-style="form-control btn-default btn-outline">
<?php
$query = \PATHAODB::table("vicidial_user_groups");
$query->select(["user_group","group_name"]);
$query->orderBy("user_group","ASC");
$usergroups = $query->get();
echo '<option value="ALL" selected>All</option>';
foreach($usergroups as $ugroup){
$arr = json_decode($ugroup, true);
echo '<option value="'. $ugroup -> user_group .'">'. $ugroup -> group_name .'</option>';
}
?>
</select>
</div>
<div class="form-group">
<label class="control-label mb-10">Inbound</label>
<select id="settings_inbound" name="inbound" class="selectpicker" data-style="form-control btn-default btn-outline">
<option value="YES" selected>Yes</option>
<option value="ONLY" >Only</option>
<option value="NO" >No</option>
</select>
</div>
<div class="form-group">
<label class="control-label mb-10" for="settings_phone">Phone</label>
<div class="input-group">
<div class="input-group-addon"><i class="icon-phone"></i></div>
<input type="text" class="form-control" id="settings_phone" name="phone" value="<?php echo $auth -> adminPhone(); ?>" placeholder="Phone">
</div>
</div>
<div class="form-group">
<label class="control-label mb-10">Refresh Interval</label>
<input class="touchspin" id="settings_refresh_interval" type="text" value="30" name="refresh_interval" data-bts-button-down-class="btn btn-default" data-bts-button-up-class="btn btn-default">
</div>
</form>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default" data-dismiss="modal">Close</button>
<button type="button" class="btn btn-danger" id="settings_save" data-dismiss="modal">Save changes</button>
</div>
</div>
</div>
</div>
<div class="waitingTable col-md-12">
<div class="panel panel-default card-view">
<div class="panel-heading">
<div class="pull-left">
<h6 class="panel-title txt-dark">Call Waiting</h6>
</div>
<div class="clearfix"></div>
</div>
<div class="panel-wrapper collapse in">
<div class="panel-body">
<div class="table-wrap">
<div class="table-responsive">
<table id="waittable" class="table table-hover mb-0">
<thead>
<tr>
<th>Status</th>
<th>Campaign</th>
<th>Phone</th>
<th>Dial Time</th>
<th>Call Type</th>
</tr>
</thead>
<tbody>
<tr>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="col-md-12">
<div class="panel panel-default card-view">
<div class="panel-heading">
<div class="pull-left">
<h6 class="panel-title txt-dark">Agents</h6>
</div>
<div class="clearfix"></div>
</div>
<div class="panel-wrapper collapse in">
<div class="panel-body">
<div class="table-wrap">
<div class="table-responsive">
<table id="agenttable" class="table table-hover mb-0">
<thead>
<tr>
<th>Station</th>
<th>Phone</th>
<th>User</th>
<th>Group</th>
<th>SessionID</th>
<th>Status</th>
<th>CustPhone</th>
<th>MM:SS</th>
<th>Campaign</th>
<th>Calls</th>
<th>Call Type</th>
<th>Action</th>
</tr>
</thead>
<tbody>
<tr>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
<td>...</td>
</tr>
</tbody>
</table>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<!-- /Row -->
</div>
<?php
require_once "footer.php";
?>
<script>
var timeoutHandle = null;
function send_monitor(session_id,server_ip,stage)
{
var monitor_phone = $("#settings_phone").val();
var xmlhttp=false;
if (!xmlhttp && typeof XMLHttpRequest!='undefined')
{
xmlhttp = new XMLHttpRequest();
}
if (xmlhttp)
{
var monitorQuery = "monitor=1&phone=" + monitor_phone + "&session_id=" + session_id + '&server_ip=' + server_ip + '&stage=' + stage;
xmlhttp.open('POST', 'index.php');
xmlhttp.setRequestHeader('Content-Type','application/x-www-form-urlencoded; charset=UTF-8');
xmlhttp.send(monitorQuery);
xmlhttp.onreadystatechange = function()
{
if (xmlhttp.readyState == 4 && xmlhttp.status == 200)
{
// alert(xmlhttp.responseText);
var Xoutput = null;
Xoutput = xmlhttp.responseText;
var regXFerr = new RegExp("ERROR:","g");
var regXFscs = new RegExp("SUCCESS:","g");
if (Xoutput.match(regXFerr))
{alert(xmlhttp.responseText);
$.toast({
heading: 'Opps! somthing wents wrong',
text: xmlhttp.responseText,
position: 'top-right',
loaderBg:'#e69a2a',
icon: 'error',
hideAfter: 3500
});
}
if (Xoutput.match(regXFscs))
{
$.toast({
heading: 'Monitor',
text: 'Calling ' + monitor_phone,
position: 'top-right',
loaderBg:'#e69a2a',
icon: 'success',
hideAfter: 3500,
stack: 6
});
}
}
}
delete xmlhttp;
}
}
function realTime(){
var refreshInterval = $("#settings_refresh_interval").val();
$.getJSON('index.php?json=1&' + $("#settings_form").serialize(), function(data)
{
if(data.callstatus !== undefined){
var call = data.callstatus;
$("#box_active_calls").html(call.active_calls);
$("#box_call_ringing").html(call.call_ringing);
$("#box_call_waiting").html(call.call_waiting);
$("#box_call_ivr").html(call.call_ivr);
$("#box_total_agents").html(call.total_agents);
$("#box_agents_in_call").html(call.agents_in_call);
$("#box_agents_waiting").html(call.agents_waiting);
$("#box_agents_paused").html(call.agents_paused);
$("#box_agents_dead").html(call.agents_dead);
$("#box_agents_dispo").html(call.agents_dispo);
}
var stats = data.stats;
$("#widget_call_today").text(stats.calls_today);
$("#widget_answered").text(stats.answers_today);
$("#widget_dropped").text(stats.drops_today);
$("#widget_drop_percent").text(stats.drop_percent);
$("#widget_outbound_today").text(stats.outbound_today);
///set agents table
dTable.clear();
$.each(data.agents, function(i, item) {
var statusSpan = "<span class='label' style='background-color: rgba(7,5,30,0.87);'>" + item.status + "</span>";
var actionSpan = "";
var calltype = "";
var custPhone = "";
var callCount = "<span class='label' style='background-color: rgba(35,37,133,0.87);'>" + item.calls_today + "</span>";
var agentID = "<span style='cursor: pointer;' data-txt='" + item.full_name + "' onclick='infoToggle(this);' class='label label-primary'>" + item.user + "</span>";
var userGroup = "<span class='label' style='background-color: #ff606c; color: white;'>" + item.user_group + "</span>";
if(item.status === "INCALL"){
statusSpan = "<span class='a label' style='background-color: rgb(0,104,97);'> " + item.status + "</span>";
actionSpan = "<a href='#' onClick='send_monitor(\"" + item.sessionid + "\",\"" + item.serverip + "\",\"MONITOR\");'><i class='fa txt-primary fa-play'></i></a>";
if(item.call_type === 0){
calltype = "<span class='label label-primary'>Outgoing</span>";
}else{
calltype = "<span class='label label-success'>Incoming</span>";
}
}
if(item.status === "3-WAY"){
actionSpan = "<a href='#' onClick='send_monitor(\"" + item.sessionid + "\",\"" + item.serverip + "\",\"MONITOR\");'><i class='fa txt-primary fa-play'></i></a>";
}
if(item.cust_phone !== ""){
custPhone = "<span class='label label-info'>" + item.cust_phone + "</span>";
}
if(item.status === "PAUSED"){
statusSpan = "<span class='a label label-danger'> " + item.status + "</span>";
if(item.pausecode !== null){
statusSpan += " <span class='a label label-info'> " + item.pausecode + "</span>";
}
}
//$(".itooltip").tooltip();
dTable.rows.add(
[[ item.extension,
item.phone,
agentID,
userGroup,
item.sessionid,
statusSpan,
custPhone,
item.call_time,
item.campaign_id,
callCount,
calltype,
actionSpan]]
).draw();
});
wTable.clear();
if(data.waiting.length > 0) {
$(".waitingTable").show();
}else{
$(".waitingTable").hide();
}
$.each(data.waiting, function (i, item){
var calltype = '<span class=\'label label-danger\'>OUT</span>';
if(item.call_type === 'IN'){
calltype = '<span class=\'label label-success\'>IN</span>';
}
wTable.rows.add(
[[ item.status,
item.campaign,
item.phone,
item.dialtime,
calltype,
]]
).draw();
});
})
.always(function(){
if(refreshInterval === $("#settings_refresh_interval").val())
timeoutHandle = setTimeout(realTime,refreshInterval * 1000);
});
dTable.order( [ 5, 'asc' ] ).draw();
}
function infoToggle(div){
var newData = $(div).data("txt");
var oldData = $(div).text();
$(div).data("txt",oldData);
$(div).text(newData);
}
var dTable = null;
var wTable = null;
$(document).ready(function() {
$(".waitingTable").hide();
wTable = $('#waittable').DataTable({ "lengthMenu": [[10, 25, 50, -1], [10, 25, 50, "All"]] });
dTable = $('#agenttable').DataTable({ "lengthMenu": [[10, 25, 50, -1], [10, 25, 50, "All"]] });
realTime();
});
$("#settings_save").on("click",function(){
realTime();
})
</script>