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Add known issue with destroy to cloud docs #23

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ocofaigh opened this issue May 31, 2024 · 2 comments
Closed

Add known issue with destroy to cloud docs #23

ocofaigh opened this issue May 31, 2024 · 2 comments
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documentation Improvements or additions to documentation internal-synced

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@ocofaigh
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When we have Cloud docs in place, we need to add to a Known issues section that on destroy the issue described in terraform-ibm-modules/terraform-ibm-kms-all-inclusive#469 can occur - and if user hits it, they should wait ~10mins before retrying destroy

@ocofaigh
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ocofaigh commented Jun 17, 2024

Proposed wording:

Problem:
During un-deploy of the Key Management member of the deployable architecture, the following error may be seen:

"Result": {
  "details": "{\"status_code\":409,\"name\":\"ConflictError\",\"message\":{\"message\":\"CONTAINS_ACTIVE_KEYS: Remove all keys before de-provisioning: Instance contains 4 active keys\",\"name\":\"ConflictError\",\"status_code\":409,\"transaction_id\":\"\"},\"description\":\"CONTAINS_ACTIVE_KEYS: Remove all keys before de-provisioning: Instance contains 4 active keys\"}",
  "error_code": "RC-ServiceBrokerErrorResponse",
  "message": "Please contact the Service Provider for this error. [409, Conflict] CONTAINS_ACTIVE_KEYS: Remove all keys before de-provisioning: Instance contains 4 active keys",
  "status_code": 422,
  "transaction_id": "bss-bc223e693444d810"
}

Workaround:
Retry the un-deploy after about 15 minutes to allow backend keys to be cleaned up.

@SirSpidey SirSpidey self-assigned this Jun 17, 2024
@SirSpidey SirSpidey added the documentation Improvements or additions to documentation label Jun 17, 2024
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