Error sync contacts : PdoAddressBook[WARNING]: Sync() invalid DavClient

[aukfood]

Hello,

Describe the bug
contacts are not synced between nextcloud contacts and snappymail

To Reproduce
Steps to reproduce the behavior:

1. Go to 'snappymail'
2. Click on 'contact'
3. no contacts synced

Expected behavior
List of contacts

Please complete the following information:

• Browser: Firefox 108.0.1
• IMAP daemon: dovecot
• PHP version: 8.1
• SnappyMail Version: 2.24.4
• Nextcloud : 25.0.2

Debug/logging information

[2023-01-02 13:35:55.168][6a0d9957] PdoAddressBook[WARNING]: Sync() invalid DavClient
[2023-01-02 13:35:55.170][6a0d9957] SERVICE[WARNING]: ContactsSyncError[140]
#0 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/app/snappymail/v/2.24.4/app/libraries/RainLoop/ServiceActions.php(137): RainLoop\Actions->DoContactsSync()
#1 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/app/snappymail/v/2.24.4/app/libraries/RainLoop/Service.php(112): RainLoop\ServiceActions->ServiceJson('')
#2 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/app/snappymail/v/2.24.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#3 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/lib/Util/SnappyMailHelper.php(153): RainLoop\Service::Handle()
#4 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/lib/Controller/PageController.php(26): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#5 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/private/AppFramework/Http/Dispatcher.php(225): OCA\SnappyMail\Controller\PageController->index()
#6 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/private/AppFramework/Http/Dispatcher.php(133): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'index')
#7 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/private/AppFramework/App.php(172): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'index')
#8 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/private/Route/Router.php(298): OC\AppFramework\App::main('PageController', 'index', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#9 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/base.php(1047): OC\Route\Router->match('/apps/snappymai...')
#10 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/index.php(36): OC::handleRequest()
#11 {main}
[2023-01-02 13:35:55.171][6a0d9957] [NOTICE]: RainLoop\Exceptions\ClientException: ContactsSyncError[140] in /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/app/snappymail/v/2.24.4/app/libraries/RainLoop/Actions/Contacts.php:44
Stack trace:
#0 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/app/snappymail/v/2.24.4/app/libraries/RainLoop/ServiceActions.php(137): RainLoop\Actions->DoContactsSync()
#1 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/app/snappymail/v/2.24.4/app/libraries/RainLoop/Service.php(112): RainLoop\ServiceActions->ServiceJson('')
#2 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/app/snappymail/v/2.24.4/app/libraries/RainLoop/Service.php(14): RainLoop\Service::RunResult()
#3 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/lib/Util/SnappyMailHelper.php(153): RainLoop\Service::Handle()
#4 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/apps/snappymail/lib/Controller/PageController.php(26): OCA\SnappyMail\Util\SnappyMailHelper::startApp(true)
#5 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/private/AppFramework/Http/Dispatcher.php(225): OCA\SnappyMail\Controller\PageController->index()
#6 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/private/AppFramework/Http/Dispatcher.php(133): OC\AppFramework\Http\Dispatcher->executeController(Object(OCA\SnappyMail\Controller\PageController), 'index')
#7 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/private/AppFramework/App.php(172): OC\AppFramework\Http\Dispatcher->dispatch(Object(OCA\SnappyMail\Controller\PageController), 'index')
#8 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/private/Route/Router.php(298): OC\AppFramework\App::main('PageController', 'index', Object(OC\AppFramework\DependencyInjection\DIContainer), Array)
#9 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/lib/base.php(1047): OC\Route\Router->match('/apps/snappymai...')
#10 /var/www/preprod-nextcollab-demo.hub3.aukfood.ovh/www/index.php(36): OC::handleRequest()
#11 {main}
[2023-01-02 13:35:55.171][6a0d9957] JSON[INFO]: {"Action":"ContactsSync","Result":false,"ErrorCode":140,"ErrorMessage":"","ErrorMessageAdditional":"AddressBookProvider->Sync() failed","Time":184}

Thanks for you're help

[the-djmaze]

snappymail/snappymail/v/0.0.0/app/libraries/RainLoop/Providers/AddressBook/CardDAV.php

Line 399 in 27b19ef

protected function getDavClient() : ?DAVClient

As you can see there, the DAVClient code does several checks to find the contacts.
When it can't find them it returns invalid DavClient.

Are your DAV settings correct?

[solracsf]

Hey @the-djmaze where these DAV settings should be set?

[the-djmaze]

Settings -> Contacts

[aukfood]

My dav configuration seems to be good now in apache but no sync between contacts and snappymail. There is a command to sync data ?

[the-djmaze]

There is a command to sync data ?

Yes, in the contacts window there is a sync button

[aukfood]

@the-djmaze I have this message "Erreur de synchronisation des contacts" "Synchronisation Errors" without informations in logs

[the-djmaze]

Please debug why it fails.
More info at https://github.com/the-djmaze/snappymail/wiki/FAQ#how-do-i-enable-logging

[patvdv]

I had the same problem as above. In my case the problem was 2-factor authentication:

<d:error xmlns:d="DAV:" xmlns:s="http://sabredav.org/ns" xmlns:o="http://owncloud.org/ns">
  <s:exception>OCA\DAV\Connector\Sabre\Exception\PasswordLoginForbidden</s:exception>
  <s:message/>
  <o:hint xmlns:o="o:">password login forbidden</o:hint>
</d:error> in /var/www/html/nextcloud/apps/snappymail/app/snappymail/v/2.28.0/app/libraries/snappymail/dav/client.php:88

I had to create a separate token (app password) for the SnappyMail cardDAV sync and then it works.