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Failed to connect #45

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soeffi opened this issue Oct 12, 2020 · 7 comments
Closed

Failed to connect #45

soeffi opened this issue Oct 12, 2020 · 7 comments

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@soeffi
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soeffi commented Oct 12, 2020

All,

until today, I had the ViessmannAPI up an running fine here, now it suddenly stopped working (no known changes on my end).

The error message is

Message: Unable to get data for feature 
Reason: Endpoint /operational-data/installations/[xxx]/gateways/[yyy]/devices/0/features/ does not match any existing route
Code: 1

I tried removing the cache functionality, to enable auto-discovery of gateway and installation ID. Then the error message changes to

Message: 
	 Unable to read installation basic information 
	 Reason: Endpoint /general-management/installations does not match any existing route
Code: 2

Is anyone else also experiencing issues or is it just me? Any ideas what the problem might be?

Edit: From ViCare App and Vitoguide I can access the device normally. I also tried rebooting the Gateway, which does not change anything.

@thetrueavatar
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thetrueavatar commented Oct 12, 2020 via email

@soeffi
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soeffi commented Oct 13, 2020

Good to know that it's not just me. Do you have a link where you are looking for information? If it helps, I can try to help gathering information (which might be easier for me, speaking German natively - not sure if they provide english information as well)

@soeffi
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soeffi commented Oct 13, 2020

Well, actually it seems to work again, maybe Viessmann broke something on their end (the ViCare App was working normally however)...

Let me use this opportunity to ask something else: Do you know what the reason is, that the API is limited in the number of calls, but the ViCare App is still able to provide updates to the displayed values every few seconds?

@thetrueavatar
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thetrueavatar commented Oct 13, 2020 via email

@thetrueavatar
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thetrueavatar commented Oct 16, 2020 via email

@soeffi
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soeffi commented Oct 17, 2020

Same for me, working just as before.

Being curious, do you think I would get banned from the interface also if I just keep ViCare App open for long enough to hit the short time limit, or is there some identification of the ViCare App going on, bypassing the limit somehow?

Looking forward to the new API, hopefully the limits can be raised even more (though it's ok for most of the use cases for now).

Thanks for you work!

@thetrueavatar
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no more problem to my knowledge

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