The idea was it to create a Ticket System completely for the Front-End, and that's the result! This plugin adds a ticket system to your page, to handle Questions, problems or other requests from visitors of your page. You can use it as a help desk for co-workers in your Intranet or as a contact form for your website for example.
Key features:
- Independet Login from Wordpress, or when you are logged in into Wordpress, then you will be automatically logged in.
- Normal users can take, edit their own and adopt tickets. They also can add appointments.
- Admin users can edit all tickets and allocate tickets to other users
- You can add notes and solutions to every ticket
- You can filter tickets for Issuer, name or mail of creator, done tickets, solution or problems
- Datepicker for appointments
- Upload
ticket-system-simpledirectory to the/wp-content/plugins/directory. - Activate the plugin through the 'Plugins' menu in WordPress.
- Place
<?php do_shortcode('[ts_form]'); ?>in your templates or [ts_form] in page edit mode for the ticket submission form. - Place
<?php do_shortcode('[ts_tickets]'); ?>in your templates or [ts_tickets] in page edit mode for the ticket system page.
The plugin currently comes with the following translations: English, German
You can test the plugin here