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TODO
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TODO
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- show the created_at timestamp in the ticket show page.
- email notification when ticket is submitted
- redirect user straight to ticket's page when ticket is suvmitted?
- textilize the ticket bodies.
- load the tickets in the background via AJAX after initial page load to speed up the user experience
Maybe no:
- show the age of the oldest unassigned ticket (in relative time) on the front page
DONE
- display dates in "4 days ago" style
- unassigned tickets that are still within the 24 hour period should be a neutral color (grey?)
- only the unassigned tickets that are outside the 24 hour timeframe should be red
- try to use the real unfuddle reporter if there is no '--reported-->' string in the summary
- clean up the view for submitting tickets
- need to allow select box for business area (component)
- use cookies to remember name and component
- use cookies for the flash[:notice] business
- html escape the data that is submitted in new ticket
- add a button to submit new tickets on the front page
- put a box around the ticket description when viewing a single ticket
- fix the "-1 days ago" prob
- fix the blank assignee prob
- show ticket comments in the view ticket page (& show how many comments there are per ticket in the index view)
- provide a way for people to submit comments for a ticket
- comments will need to have the submitted name at the front of the body, separated by a delimiter, just like the tickets.
- namespace the form params so we can do Comment.create(params[:comment])