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Update Constantcontact Privacy Policy
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[Skip to main content](#main)

**NOTE:** The Contact Contact Privacy Notice was updated on March 23, 2021, to better explain how we may share your information with your organization.

[![Constant Contact Logo](https://images.ctfassets.net/t21gix3kzulv/78gf1S3CjPrnl9rURf6Q8w/3c20fb510dd4d4653feddf86ece35e1a/ctct_ripple_logo_horizontal_white_orange.svg)](http://www.constantcontact.com/)If you are using assistive technology and are unable to read any part of the Constant Contact website, or otherwise have difficulties using the Constant Contact website, please call [877-358-5969](tel:877-358-5969) and our customer service team will assist you.

#### CONSTANT CONTACT PRIVACY NOTICE
#### CONSTANT CONTACT PRIVACY NOTICE


Last modified March 23, 2021

**TABLE OF CONTENTS**
---------------------
**TABLE OF CONTENTS

**
---------------------------

* [About Us](#about-us)
* Information Covered by this Privacy Notice
* [Information Covered by this Privacy Notice](#information-covered)

* * [Addendum for Users](http://www.constantcontact.com/california-addendum) in California
* [GDPR Addendum for Users](http://www.constantcontact.com/gdpr-addendum) in the European Union (EU), European
    Economic Area (EEA) and the United Kingdom (UK)
    Economic Area (EEA),  the United Kingdom (UK) and Switzerland

* [Information We Collect From You](#information-collect)

Expand All @@ -28,6 +35,7 @@
* * [Sharing within the Endurance Corporate Family](#sharing-with-corporate-family)
* [Sharing with Partners](#sharing-with-partners)
* [Sharing with Third Party Service Providers and Vendors](#sharing-with-third-party)
* [Sharing with your Organization](#sharing-with-your-organization)
* [Corporate Reorganizations](#corporate-reorganizations)
* [Authorized Users](#authorized-users)
* [Legal Process](#legal-reasons)
Expand Down Expand Up @@ -55,6 +63,7 @@
* [Third Party Links and Information Collection and Use by Our Users](#third-party-links)
* [Refer A Friend](#refer-a-friend)
* [Minors](#minor)
* [Data Transfers and Privacy Shield](#data-transfer-privacy)
* [Notification of Changes](#notification-of-changes)
* [Contact Us and Complaints](#complaints)

Expand All @@ -65,6 +74,9 @@ Constant Contact, Inc. (“Constant Contact”) is a leading provider of online

Our Services help our customers provide timely and relevant marketing and communications on a cross-media basis. Our clients can upload contact lists and use our platform to reach their customers and others, for instance, through email and other channels. Personal information and other data submitted by or on behalf of a customer to the Services, including contact lists (which may include email addresses and other information for a customer’s contacts) and content (including the content of a customer’s campaigns) (collectively, “Customer Data”), belongs to and is controlled by our customers. Constant Contact does not process Customer Data except as provided in our online user agreements with our customers, available [here](https://go.constantcontact.com/legal/terms). We are not responsible for the privacy or data security practices of our Customers, including with respect to the personal information they collect or upload to our Services.

**INFORMATION COVERED BY THIS PRIVACY NOTICE**
----------------------------------------------

This privacy notice and our [Cookie Notice](http://www.constantcontact.com/cookie-notice) collectively provide details about our practices relating to personal information collected from or about visitors to our websites, our customers, and others (collectively, our “Users” or “you”). It describes how your personal information is collected, used and shared by us in the course of operating our website and our business.

The Customer Data that we handle on behalf of our customers is not collected on our website, but rather through our customers’ independent use of our platform.  For example, our customers may use our platform to encourage their contacts to sign up for their email lists. Emails sent from the Constant Contact platform include single pixel gifs, also known as web beacons, which contain unique identifiers that enable us and our customers to recognize when their contacts have opened an email or clicked certain links. These technologies record each contact’s email address, IP address, date, and time associated with each open and click for an email campaign. We use this data to create reports for our customers about how an email campaign performed and what actions their contacts took.  For more information about how we process Customer Data, please review our [Customer Contact Data Notice](http://www.constantcontact.com/customer-contact-data-notice).
Expand All @@ -75,7 +87,7 @@ In addition to this privacy notice, the following addenda related to individuals

* [Addendum for Users in California](http://www.constantcontact.com/california-addendum)

* [GDPR Addendum for Users in the European Union](http://www.constantcontact.com/gdpr-addendum) (EU), European Economic Area (EEA) and the United Kingdom (UK)
* [GDPR Addendum for Users in the European Union](http://www.constantcontact.com/gdpr-addendum) (EU), European Economic Area (EEA), the United Kingdom (UK) and Switzerland


**INFORMATION WE COLLECT FROM YOU**
Expand Down Expand Up @@ -104,6 +116,8 @@ We collect the following information from you when you provide it to us:

We also obtain information that is provided by you on our public forums, including the Constant Contact Community and Constant Contact Marketplace. With your consent, we may also obtain and post testimonials or reviews for inclusion on our websites or elsewhere. Your posts may remain even after you suspend or cancel your account. Reviews and contributions to any of our public communities are considered public and non-confidential by us and are not treated as proprietary information or personal information covered by this privacy notice. To request removal of your personal information on our public forums or on the public portions of our websites, please visit the [Privacy Center](http://www.constantcontact.com/privacy-notice). In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

We also collect information that you may provide during your telephone conversations with us, which we may monitor or record.

### INFORMATION WE COLLECT ABOUT YOUR USAGE AND DEVICES

We collect data relating to your online activity on our websites or Services, including the following:
Expand Down Expand Up @@ -229,7 +243,7 @@ Constant Contact is a subsidiary of The Endurance International Group, Inc. (“

The information we share with our partners includes your name, email address and other information enabling our partners to assist you in using our Services.

Our partners may use cookies, web beacons, pixels, tags, scripts and similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising [click here](https://optout.aboutads.info/?c=2&lang=EN) or [click here](https://youradchoices.com/appchoices) to opt out of interest-based advertising on your mobile device(s). Please note you will continue to receive generic ads.To view our Cookie Notice, [click here](http://www.constantcontact.com/cookie-notice).
Our partners may use cookies, web beacons, pixels, tags and other similar technologies (“Tracking Technologies”) in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising [click here](https://optout.aboutads.info/?c=2&lang=EN) or [click here](https://youradchoices.com/appchoices) to opt out of interest-based advertising on your mobile device(s). Please note you will continue to receive generic ads.To view our Cookie Notice, [click here](http://www.constantcontact.com/cookie-notice).

If you are located in a jurisdiction where such sharing requires your permission, we will only do so with your consent. Please note that if you access our services through a tool that hides your location, such as through a virtual private network, you may not receive our request for permission because we were not able to identify you as being located in a jurisdiction where your permission is required.

Expand Down Expand Up @@ -268,6 +282,11 @@ Occasionally, we enter into contracts with carefully selected service providers
* Information technology services.


### SHARING WITH YOUR ORGANIZATION

If you created an account with an email address assigned to you as an employee, contractor, or member of an organization, we may provide that organization with certain limited information about your account, including your email address or the organization name you provided us with, upon the organization’s request.


### CORPORATE REORGANIZATIONS

We will disclose and transfer your information to third parties in the event that we:
Expand Down Expand Up @@ -375,7 +394,7 @@ In addition to the rights outlined [above](#your-rights), where the CCPA or rela

For more information about your California privacy rights, please review this [Addendum for California Users](http://www.constantcontact.com/california-addendum)

### RESIDENTS OF THE EU, EEA and UK
### RESIDENTS OF THE EU, EEA, UK and Switzerland

In addition to the rights outlined above, where the GDPR or related data protection laws apply, you may:

Expand All @@ -390,20 +409,27 @@ In addition to the rights outlined above, where the GDPR or related data protect
* Object to our processing of data about you, including in relation to processing your personal data for marketing purposes.


For more information about your privacy rights under the GDPR, please review this GDPR Addendum.
For more information about your privacy rights under the GDPR, please review this [GDPR Addendum](http://www.constantcontact.com/gdpr-addendum).

**THIRD PARTY LINKS AND INFORMATION COLLECTION AND USE BY OUR USERS**
---------------------------------------------------------------------

Some of our Services provide links to other websites. Because we do not control the information policies or practices of these third party sites, you should review their privacy policies to learn about how they collect and use personal information.

You may also log in to some of our Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you with the option to share certain personal information with us, such as your name and email address to pre-populate our sign up form. For example, if you take advantage of certain of our social media features, such as the Facebook Like button, and widgets, such as the “Share This” button or interactive mini-programs that run on our site, the applicable social networking sites may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable it to function properly.
**Single Sign-On -** You may also log in to some of our Services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you with the option to share certain personal information with us, such as your name and email address to pre-populate our sign up form. For example, if you take advantage of certain of our social media features, such as the Facebook Like button, and widgets, such as the “Share This” button or interactive mini-programs that run on our site, the applicable social networking sites may collect your IP address, which page you are visiting on our websites, and may set a cookie to enable it to function properly.

**REFER A FRIEND**
------------------

If you choose to use our referral service to tell a friend about our Services, we will ask you for your friend’s email address. We will automatically send your friend a one-time email inviting him or her to visit our website. We retain this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Such referrals may not be permissible in all situations or in all jurisdictions. You acknowledge and agree that you are solely responsible for compliance with any applicable laws in this regard including, if applicable, seeking consent from your friend. Your friend may contact us at privacy@constantcontact.com to request that we remove this information from our database.

**Data Transfers and Privacy**
------------------------------

Although not currently relied upon as a legal basis for transfer, Constant Contact participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. For more information about international data transfers or our participation in Privacy Shield or, please review the Data Transfers section in this [GDPR Addendum](http://www.constantcontact.com/gdpr-addendum).

[![TRUSTe](//privacy-policy.truste.com/privacy-seal/seal?rid=e295bdb8-2205-4b5d-bdb2-78ff2021f349)](http://privacy.truste.com/privacy-seal/validation?rid=e295bdb8-2205-4b5d-bdb2-78ff2021f349)

**MINORS**
----------

Expand All @@ -414,11 +440,13 @@ Our Services are not directed to persons under 18. We do not knowingly collect p

We reserve the right to modify this privacy notice at any time, so please review it frequently. If we decide to change this privacy notice in any material way, we will notify you here, by email, or by means of a notice on our website. In all cases, your continued use of any Services constitutes acceptance to any such changes.

**COMPLAINTS**
--------------
**CONTACT US AND COMPLAINTS**
-----------------------------

If you have any questions about this privacy notice or our data handling practices, or you wish to make a complaint, you may contact us at privacy@constantcontact.com or by regular mail at:

Data Protection Officer

Constant Contact, Inc.

10 Corporate Drive
Expand All @@ -427,13 +455,11 @@ Burlington, MA 01803

U.S.A.

Last modified November 12, 2020

* © Constant Contact, Inc. 1996-2021
* [Terms & Conditions](https://go.constantcontact.com/legal/terms)
* [Anti-Spam](https://go.constantcontact.com/legal/anti-spam)
* [Privacy Center](https://go.constantcontact.com/forward/privacy-center)
* [California Privacy Rights](https://go.constantcontact.com/legal/california-privacy-rights)
* Do Not Sell My Personal Information

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