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This plugin adds a row of "action buttons" to the top of every ticket detail page. These buttons allow you to quickly act on a ticket (with a workflow action like "reassign", "resolve", "reopen", etc) without scrolling down to the Actions section. When a button is pressed, a modal dialog opens up with a small form prompting the user for any additional information (e.g. resolution when resolving the ticket, or new owner when reassigning) and an optional comment. | ||
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The plugin does nothing if Javascript is disabled. | ||
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