Redmine app can't create new issues when installed with default settings

[Plinsboorg]

App Name

Redmine

Operating System

TrueNAS SCALE 22.12.4.2

App Version

5.0.6_8.0.17

Application Events

event: creating new issue causes blank screen HTTP ERROR 500

Application Logs

system temporary path is world-writable: /tmp
2023-11-18 17:16:37.156450+00:00/tmp is world-writable: /tmp
2023-11-18 17:16:37.156471+00:00. is not writable: /usr/src/redmine
2023-11-18 17:16:37.156610+00:002023-11-18 18:16:37 +0100 Rack app ("POST /projects/gfgfsss/issues" - (2a02:a31b:2038:2280:1d50:e1cb:9828:9da1)): #<ArgumentError: could not find a temporary directory>

Application Configuration

Describe the bug

I just installed the latest Redmine app from Stable Train. All settings are default. Storage is PVC
I can open the app and everything seems to work at first
But creating new issue is not working

as soon as I click on create a new issue I get a blank page

logs are captured on the left side of the screen

To Reproduce

Install the Redmine app with default settings.
Open it. Login as admin. You will be prompt to change the admin password ->change it
Go to administration (top left menu) -> Settings. You will be prompted to Apply the default configuration (yellow banner).
go to projects. Create new project with any name
Open the project. Go to issues. Create new issue
You will get blank screen.

Expected Behavior

Issue should be created normally.

Screenshots

Additional Context

With the help of TrueChart support team in Discord we figured out that changing the app configuration (during install) from default to
RunAsUser 0
RunAsGroup 0
fixes the issue

I've read and agree with the following

• I've checked all open and closed issues and my issue is not there.

[Plinsboorg]

Issue can be created normally if the App is installed with RunAsUser 0 RunAsGroup 0
I would like to request if to check if it's repeatable for other users, and if so, change the default config for the app

[stavros-k]

@xstar97 @StevenMcElligott

Set user/group to 999
(You can also try fsGroup 999 and user/group 568)

❯ docker run -it --entrypoint /bin/bash redmine
Unable to find image 'redmine:latest' locally
latest: Pulling from library/redmine
578acb154839: Already exists 
2cc5014ccca9: Pull complete 
d407303216eb: Pull complete 
b01a22b77a10: Pull complete 
006dd831e3a8: Pull complete 
cb711b545c1a: Pull complete 
778a22c94f7f: Pull complete 
a6bbc83a927b: Pull complete 
f4b19b5b7e99: Pull complete 
a36d0ad32f98: Pull complete 
8bc3710686bf: Pull complete 
3b801817d9f5: Pull complete 
Digest: sha256:a1b33b13e73d3308f748bfdb8bc639f472c6467cf2a855cdd1b187d8dab58ba1
Status: Downloaded newer image for redmine:latest
root@73a7a48eb6b9:/usr/src/redmine# whoami
root
root@73a7a48eb6b9:/usr/src/redmine# id
uid=0(root) gid=0(root) groups=0(root)
root@73a7a48eb6b9:/usr/src/redmine# id redmine
uid=999(redmine) gid=999(redmine) groups=999(redmine)

[stavros-k]

@all-contributors please add @Plinsboorg for bug

[allcontributors]

@stavros-k

I've put up a pull request to add @Plinsboorg! 🎉

[Plinsboorg]

User and group 999 fsgroup 568 - works
User and group 568 fsgroup 999 - doesn't - black screen on new issue again.

[Ornias1993]

fsgroup should sync with group tbh

[Plinsboorg]

You mean, I should test
User/group 999 fsgroup 999 and User/group 568 fsgroup 999 ?
Or you meant that what I tested is equivalent to
User/group 999 fsgroup 999 and User/group 568 fsgroup 999 ?

[truecharts-admin]

This issue is locked to prevent necro-posting on closed issues. Please create a new issue or contact staff on discord of the problem persists