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paperless-ng(x) does not install out of the box with persisttant storage #2789

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1 task done
lfitt opened this issue May 29, 2022 · 4 comments
Closed
1 task done

paperless-ng(x) does not install out of the box with persisttant storage #2789

lfitt opened this issue May 29, 2022 · 4 comments
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bug Something isn't working

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@lfitt
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lfitt commented May 29, 2022

App Name

paperless-ng

SCALE Version

22.02.0

App Version

1.7.1_2.0.30

Application Events

2022-05-30 3:52:20
Applied LoadBalancer DaemonSet ix-paperless/svclb-paperless-paperless-ng
2022-05-30 4:02:25
Started container paperless-paperless-ng
2022-05-30 4:02:25
Created container paperless-paperless-ng
2022-05-30 4:02:25
Container image "tccr.io/truecharts/paperless-ng:v1.7.1@sha256:3cf778235059abdebd321bc886dff741355d1698b38f6da5c6519f2afe375bea" already present on machine
2022-05-30 4:02:13
Started container paperless-redis
2022-05-30 4:02:13
Created container paperless-redis
2022-05-30 4:02:13
Container image "ghcr.io/truecharts/redis:v6.2.7@sha256:0686c8a3fb217facc20f7c35b038352e3ff4c257b8d2eea705a4f2630cab1f37" already present on machine
2022-05-30 4:02:12
Started container hostpatch
2022-05-30 4:02:12
Started container paperless-postgresql
2022-05-30 4:02:12
Started container postgresql-init
2022-05-30 4:02:12
Created container paperless-postgresql
2022-05-30 4:02:12
Created container hostpatch
2022-05-30 4:02:12
Created container postgresql-init
2022-05-30 4:02:12
Container image "ghcr.io/truecharts/postgresql:v14.3.0@sha256:d569b16398ea62090a7bb0813d8d9383a54631deb7e01ceb8391d95ef640fec1" already present on machine
2022-05-30 4:02:12
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 4:02:12
Container image "ghcr.io/truecharts/postgresql:v14.3.0@sha256:d569b16398ea62090a7bb0813d8d9383a54631deb7e01ceb8391d95ef640fec1" already present on machine
2022-05-30 4:02:11
Started container autopermissions
2022-05-30 4:02:11
Created container autopermissions
2022-05-30 4:02:11
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 4:02:11
Started container hostpatch
2022-05-30 4:02:11
Started container hostpatch
2022-05-30 4:02:11
Add eth0 [172.16.0.82/16] from ix-net
2022-05-30 4:02:11
Created container hostpatch
2022-05-30 4:02:11
Created container hostpatch
2022-05-30 4:02:11
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 4:02:11
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 4:02:10
Started container autopermissions
2022-05-30 4:02:10
Created container autopermissions
2022-05-30 4:02:10
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 4:02:10
Add eth0 [172.16.0.81/16] from ix-net
2022-05-30 4:02:10
Started container autopermissions
2022-05-30 4:02:10
Created container autopermissions
2022-05-30 4:02:10
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 4:02:10
Add eth0 [172.16.0.80/16] from ix-net
Successfully assigned ix-paperless/paperless-redis-0 to ix-truenas
2022-05-30 3:52:20
create Pod paperless-redis-0 in StatefulSet paperless-redis successful
Successfully assigned ix-paperless/paperless-postgresql-0 to ix-truenas
2022-05-30 3:52:20
create Pod paperless-postgresql-0 in StatefulSet paperless-postgresql successful
Successfully assigned ix-paperless/paperless-paperless-ng-78949868b6-8tms6 to ix-truenas
2022-05-30 4:02:08
Created pod: paperless-paperless-ng-78949868b6-8tms6
2022-05-30 3:52:20
Scaled up replica set paperless-paperless-ng-78949868b6 to 1
2022-05-30 3:57:29
delete Pod paperless-redis-0 in StatefulSet paperless-redis successful
2022-05-30 4:01:59
Stopping container paperless-redis
2022-05-30 4:01:59
Stopping container paperless-postgresql
2022-05-30 3:57:29
delete Pod paperless-postgresql-0 in StatefulSet paperless-postgresql successful
2022-05-30 4:01:59
Deleted pod: paperless-paperless-ng-78949868b6-69kcs
2022-05-30 3:57:28
Scaled down replica set paperless-paperless-ng-78949868b6 to 0
2022-05-30 3:57:58
Back-off restarting failed container
2022-05-30 3:57:55
Started container paperless-paperless-ng
2022-05-30 3:57:55
Created container paperless-paperless-ng
2022-05-30 3:57:54
Container image "tccr.io/truecharts/paperless-ng:v1.7.1@sha256:3cf778235059abdebd321bc886dff741355d1698b38f6da5c6519f2afe375bea" already present on machine
2022-05-30 3:57:42
Started container paperless-redis
2022-05-30 3:57:42
Started container paperless-postgresql
2022-05-30 3:57:42
Created container paperless-postgresql
2022-05-30 3:57:42
Created container paperless-redis
2022-05-30 3:57:42
Container image "ghcr.io/truecharts/redis:v6.2.7@sha256:0686c8a3fb217facc20f7c35b038352e3ff4c257b8d2eea705a4f2630cab1f37" already present on machine
2022-05-30 3:57:42
Container image "ghcr.io/truecharts/postgresql:v14.3.0@sha256:d569b16398ea62090a7bb0813d8d9383a54631deb7e01ceb8391d95ef640fec1" already present on machine
2022-05-30 3:57:41
Started container hostpatch
2022-05-30 3:57:41
Started container hostpatch
2022-05-30 3:57:41
Started container postgresql-init
2022-05-30 3:57:41
Created container hostpatch
2022-05-30 3:57:41
Created container hostpatch
2022-05-30 3:57:41
Created container postgresql-init
2022-05-30 3:57:41
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:57:41
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:57:41
Container image "ghcr.io/truecharts/postgresql:v14.3.0@sha256:d569b16398ea62090a7bb0813d8d9383a54631deb7e01ceb8391d95ef640fec1" already present on machine
2022-05-30 3:57:41
Started container autopermissions
2022-05-30 3:57:41
Created container autopermissions
2022-05-30 3:57:41
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:57:41
Add eth0 [172.16.0.79/16] from ix-net
2022-05-30 3:57:40
Started container hostpatch
2022-05-30 3:57:40
Created container hostpatch
2022-05-30 3:57:40
Started container autopermissions
2022-05-30 3:57:40
Created container autopermissions
2022-05-30 3:57:40
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:57:40
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:57:40
Add eth0 [172.16.0.78/16] from ix-net
2022-05-30 3:57:39
Started container autopermissions
2022-05-30 3:57:39
Created container autopermissions
2022-05-30 3:57:39
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:57:39
Add eth0 [172.16.0.77/16] from ix-net
Successfully assigned ix-paperless/paperless-redis-0 to ix-truenas
Successfully assigned ix-paperless/paperless-postgresql-0 to ix-truenas
2022-05-30 3:57:38
Created pod: paperless-paperless-ng-78949868b6-69kcs
Successfully assigned ix-paperless/paperless-paperless-ng-78949868b6-69kcs to ix-truenas
2022-05-30 3:57:30
error killing pod: failed to "KillContainer" for "paperless-postgresql" with KillContainerError: "rpc error: code = Unknown desc = Error response from daemon: No such container: 04abf4b3196f58fcd38e09e566a4223b50bb508d4acffd80f8ff69f0d692bcbc"
2022-05-30 3:57:29
Stopping container paperless-postgresql
2022-05-30 3:57:29
Stopping container paperless-redis
2022-05-30 3:57:28
Deleted pod: paperless-paperless-ng-78949868b6-bs5dv
2022-05-30 3:52:41
Back-off restarting failed container
2022-05-30 3:52:39
Started container paperless-paperless-ng
2022-05-30 3:52:39
Created container paperless-paperless-ng
2022-05-30 3:52:39
Container image "tccr.io/truecharts/paperless-ng:v1.7.1@sha256:3cf778235059abdebd321bc886dff741355d1698b38f6da5c6519f2afe375bea" already present on machine
2022-05-30 3:52:27
Started container paperless-redis
2022-05-30 3:52:27
Created container paperless-redis
2022-05-30 3:52:26
Container image "ghcr.io/truecharts/redis:v6.2.7@sha256:0686c8a3fb217facc20f7c35b038352e3ff4c257b8d2eea705a4f2630cab1f37" already present on machine
2022-05-30 3:52:26
Started container hostpatch
2022-05-30 3:52:26
Started container paperless-postgresql
2022-05-30 3:52:26
Created container hostpatch
2022-05-30 3:52:26
Created container paperless-postgresql
2022-05-30 3:52:25
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:52:25
Container image "ghcr.io/truecharts/postgresql:v14.3.0@sha256:d569b16398ea62090a7bb0813d8d9383a54631deb7e01ceb8391d95ef640fec1" already present on machine
2022-05-30 3:52:25
Started container autopermissions
2022-05-30 3:52:25
Created container autopermissions
2022-05-30 3:52:25
Started container hostpatch
2022-05-30 3:52:25
Created container hostpatch
2022-05-30 3:52:25
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:52:24
Add eth0 [172.16.0.76/16] from ix-net
2022-05-30 3:52:24
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:52:24
Started container autopermissions
Successfully assigned ix-paperless/paperless-redis-0 to ix-truenas
2022-05-30 3:52:24
Created container autopermissions
2022-05-30 3:52:24
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:52:24
Add eth0 [172.16.0.75/16] from ix-net
Successfully assigned ix-paperless/paperless-postgresql-0 to ix-truenas
2022-05-30 3:52:23
Started container postgresql-init
2022-05-30 3:52:22
Created container postgresql-init
2022-05-30 3:52:22
Container image "ghcr.io/truecharts/postgresql:v14.3.0@sha256:d569b16398ea62090a7bb0813d8d9383a54631deb7e01ceb8391d95ef640fec1" already present on machine
2022-05-30 3:52:22
Started container hostpatch
2022-05-30 3:52:21
Created container hostpatch
2022-05-30 3:52:21
LoadBalancer Ingress IP addresses updated: 10.1.1.150
2022-05-30 3:52:21
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:52:21
Successfully provisioned volume pvc-3d754316-845b-4d80-8961-583c742745d5
2022-05-30 3:52:21
Successfully provisioned volume pvc-eb5858cd-857e-4dfd-b715-6f450dd8e72c
0/1 nodes are available: 1 pod has unbound immediate PersistentVolumeClaims.
0/1 nodes are available: 1 pod has unbound immediate PersistentVolumeClaims.
2022-05-30 3:52:21
Started container autopermissions
2022-05-30 3:52:21
Created container autopermissions
2022-05-30 3:52:21
Started container lb-tcp-10140
2022-05-30 3:52:20
Created container lb-tcp-10140
2022-05-30 3:52:20
Container image "ghcr.io/truecharts/alpine:v3.15.2@sha256:29ed3480a0ee43f7af681fed5d4fc215516abf1c41eade6938b26d8c9c2c7583" already present on machine
2022-05-30 3:52:20
Add eth0 [172.16.0.74/16] from ix-net
2022-05-30 3:52:20
Container image "rancher/klipper-lb:v0.3.4" already present on machine
2022-05-30 3:52:20
Add eth0 [172.16.0.73/16] from ix-net
2022-05-30 3:52:20
waiting for a volume to be created, either by external provisioner "zfs.csi.openebs.io" or manually created by system administrator
0/1 nodes are available: 1 pod has unbound immediate PersistentVolumeClaims.
2022-05-30 3:52:20
External provisioner is provisioning volume for claim "ix-paperless/data-paperless-redis-0"
2022-05-30 3:52:20
create Claim data-paperless-redis-0 Pod paperless-redis-0 in StatefulSet paperless-redis success
2022-05-30 3:52:20
waiting for a volume to be created, either by external provisioner "zfs.csi.openebs.io" or manually created by system administrator
2022-05-30 3:52:20
Created pod: paperless-paperless-ng-78949868b6-bs5dv
Successfully assigned ix-paperless/paperless-paperless-ng-78949868b6-bs5dv to ix-truenas
2022-05-30 3:52:20
External provisioner is provisioning volume for claim "ix-paperless/db-paperless-postgresql-0"
0/1 nodes are available: 1 pod has unbound immediate PersistentVolumeClaims.
2022-05-30 3:52:20
create Claim db-paperless-postgresql-0 Pod paperless-postgresql-0 in StatefulSet paperless-postgresql success
Successfully assigned ix-paperless/svclb-paperless-paperless-ng-9j75z to ix-truenas
2022-05-30 3:52:20
Created pod: svclb-paperless-paperless-ng-9j75z

Application Logs

[log1]

2022-05-29T17:55:49.691602928Z Paperless-ngx docker container starting...
2022-05-29T17:55:49.695447169Z Mapping UID and GID for paperless:paperless to 568:568
2022-05-29T17:55:49.759470603Z Creating directory ../data/index
2022-05-29T17:55:49.760719791Z Creating directory ../media/documents
2022-05-29T17:55:49.761812017Z Creating directory ../media/documents/originals
2022-05-29T17:55:49.762743012Z Creating directory ../media/documents/thumbnails
2022-05-29T17:55:49.763597797Z Creating directory /tmp/paperless
2022-05-29T17:55:49.764305901Z Adjusting permissions of paperless files. This may take a while.
2022-05-29T17:55:49.791671129Z Waiting for PostgreSQL to start...
2022-05-29T17:55:49.992333051Z Waiting for Redis: redis://default:bD9dx2TaKykUDZX1I3q4ecePcGX5BwZtRxY8latmCZWTOgtwGj@paperless-redis:6379/0
2022-05-29T17:55:49.994466623Z Connected to Redis broker: redis://default:bD9dx2TaKykUDZX1I3q4ecePcGX5BwZtRxY8latmCZWTOgtwGj@paperless-redis:6379/0
2022-05-29T17:55:50.007403983Z Apply database migrations...
2022-05-29T17:55:50.203294561Z Traceback (most recent call last):
2022-05-29T17:55:50.203330411Z   File "/usr/src/paperless/src/manage.py", line 11, in <module>
2022-05-29T17:55:50.203340451Z     execute_from_command_line(sys.argv)
2022-05-29T17:55:50.203344021Z   File "/usr/local/lib/python3.9/site-packages/django/core/management/__init__.py", line 446, in execute_from_command_line
2022-05-29T17:55:50.203369411Z     utility.execute()
2022-05-29T17:55:50.203387761Z   File "/usr/local/lib/python3.9/site-packages/django/core/management/__init__.py", line 386, in execute
2022-05-29T17:55:50.203419582Z     settings.INSTALLED_APPS
2022-05-29T17:55:50.203426152Z   File "/usr/local/lib/python3.9/site-packages/django/conf/__init__.py", line 87, in __getattr__
2022-05-29T17:55:50.203483592Z     self._setup(name)
2022-05-29T17:55:50.203494042Z   File "/usr/local/lib/python3.9/site-packages/django/conf/__init__.py", line 74, in _setup
2022-05-29T17:55:50.203500972Z     self._wrapped = Settings(settings_module)
2022-05-29T17:55:50.203507122Z   File "/usr/local/lib/python3.9/site-packages/django/conf/__init__.py", line 183, in __init__
2022-05-29T17:55:50.203564682Z     mod = importlib.import_module(self.SETTINGS_MODULE)
2022-05-29T17:55:50.203574122Z   File "/usr/local/lib/python3.9/importlib/__init__.py", line 127, in import_module
2022-05-29T17:55:50.203601653Z     return _bootstrap._gcd_import(name[level:], package, level)
2022-05-29T17:55:50.203608933Z   File "<frozen importlib._bootstrap>", line 1030, in _gcd_import
2022-05-29T17:55:50.203664483Z   File "<frozen importlib._bootstrap>", line 1007, in _find_and_load
2022-05-29T17:55:50.203674803Z   File "<frozen importlib._bootstrap>", line 986, in _find_and_load_unlocked
2022-05-29T17:55:50.203682423Z   File "<frozen importlib._bootstrap>", line 680, in _load_unlocked
2022-05-29T17:55:50.203703283Z   File "<frozen importlib._bootstrap_external>", line 850, in exec_module
2022-05-29T17:55:50.203732233Z   File "<frozen importlib._bootstrap>", line 228, in _call_with_frames_removed
2022-05-29T17:55:50.203745633Z   File "/usr/src/paperless/src/paperless/settings.py", line 368, in <module>
2022-05-29T17:55:50.203840864Z     os.makedirs(LOGGING_DIR, exist_ok=True)
2022-05-29T17:55:50.203847524Z   File "/usr/local/lib/python3.9/os.py", line 225, in makedirs
2022-05-29T17:55:50.203921724Z     mkdir(name, mode)
2022-05-29T17:55:50.203932734Z PermissionError: [Errno 13] Permission denied: '/data/log'




[log2]
2022-05-29T17:59:22.644782489Z Paperless-ngx docker container starting...
2022-05-29T17:59:22.648428698Z Mapping UID and GID for paperless:paperless to 568:568
2022-05-29T17:59:22.705464449Z Creating directory ../data/index
2022-05-29T17:59:22.706529564Z Creating directory ../media/documents
2022-05-29T17:59:22.707347669Z Creating directory ../media/documents/originals
2022-05-29T17:59:22.708169073Z Creating directory ../media/documents/thumbnails
2022-05-29T17:59:22.708890037Z Creating directory /tmp/paperless
2022-05-29T17:59:22.709602970Z Adjusting permissions of paperless files. This may take a while.
2022-05-29T17:59:22.738900466Z Waiting for PostgreSQL to start...
2022-05-29T17:59:22.987783520Z Waiting for Redis: redis://default:bD9dx2TaKykUDZX1I3q4ecePcGX5BwZtRxY8latmCZWTOgtwGj@paperless-redis:6379/0
2022-05-29T17:59:22.990686735Z Connected to Redis broker: redis://default:bD9dx2TaKykUDZX1I3q4ecePcGX5BwZtRxY8latmCZWTOgtwGj@paperless-redis:6379/0
2022-05-29T17:59:23.012729301Z Apply database migrations...
2022-05-29T17:59:23.624762858Z SystemCheckError: System check identified some issues:
2022-05-29T17:59:23.624806429Z 
2022-05-29T17:59:23.624813849Z ERRORS:
2022-05-29T17:59:23.624818709Z ?: PAPERLESS_CONSUMPTION_DIR is not writeable
2022-05-29T17:59:23.624823589Z 	HINT: Set the permissions of 
2022-05-29T17:59:23.624829119Z drwxr-xr-x /consume/
2022-05-29T17:59:23.624835959Z  to be writeable by the user running the Paperless services
2022-05-29T17:59:23.624839089Z ?: PAPERLESS_MEDIA_ROOT is not writeable
2022-05-29T17:59:23.624842359Z 	HINT: Set the permissions of 
2022-05-29T17:59:23.624846299Z drwxr-xr-x /media/
2022-05-29T17:59:23.624849049Z  to be writeable by the user running the Paperless services

Application Configuration

lots of defaults, just setting each persisttant storage locattion to a ZFS Dataset

Screenshot from 2022-05-30 04-04-17

Describe the bug

paperless does not have the correct permissions and is unable to set them at install, so never deploys

To Reproduce

install paperless-ng
set sttorage locations to ZFS datasets

Expected Behavior

install to work out of the box

Screenshots

Screenshot from 2022-05-30 04-00-50

Additional Context

work-around:
Screenshot from 2022-05-30 04-01-35

I've read and agree with the following

  • I've checked all open and closed issues and my issue is not there.
@lfitt lfitt added the bug Something isn't working label May 29, 2022
@stavros-k
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If your datasets are using ACL permission's, currently the Automatic Permissions does not work.
But there is a refactor in the common library that should tackle that one.

Closing this, you can track the progress of the refactor on this issue
#2266

@iSnackyCracky
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If your datasets are using ACL permission's, currently the Automatic Permissions does not work. But there is a refactor in the common library that should tackle that one.

Shouldn't that mean, that setting correct ACLs manually would work? Cause I am not able to get that working..

I've created a dataset without ACLs and the app is coming up just fine.
I then created another dataset with ACLs and manually set the same permissions (775, root:apps) and tried starting it again.
Now it keeps telling me the directory is not writeable and I don't really understand why...

@PrivatePuffin
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If your datasets are using ACL permission's, currently the Automatic Permissions does not work. But there is a refactor in the common library that should tackle that one.

Shouldn't that mean, that setting correct ACLs manually would work? Cause I am not able to get that working..

I've created a dataset without ACLs and the app is coming up just fine. I then created another dataset with ACLs and manually set the same permissions (775, root:apps) and tried starting it again. Now it keeps telling me the directory is not writeable and I don't really understand why...

As @stavros-k explained, ACL's are currently not supported by us and not something we touch.
That means it's not a code problem because there is not code that does anything with or for ACL's, which makes it a supprot issue which is only handled via our support staff on discord.

@truecharts-admin
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This issue is locked to prevent necro-posting on closed issues. Please create a new issue or contact staff on discord of the problem persists

@truecharts truecharts locked and limited conversation to collaborators Feb 3, 2023
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@lfitt @PrivatePuffin @iSnackyCracky @stavros-k @truecharts-admin