TUXEDO Systeminfos

Script from TUXEDO Computers to get necessary information of the system for technical support purposes.
For more information see here.

Note: We do not collect any personal data and no credentials! We only collect information about your hard- and software configuration.

Compatibility

The script uses some distribution specific commands. distribution specific commands are used for the following distributions:

• TUXEDO OS
• Ubuntu
• openSUSE Leap 15.x
• elementary OS
• KDE neon
• Manjaro
• Fedora

You will only receive official support for TUXEDO OS, Ubuntu and openSUSE Leap 15.x from TUXEDO Computers

Before you running the script

• Check if you got a ticketnumber. If you don't have a ticket number: contact us by e-mail to tux[at]tuxedocomputers.com
• Submitted system information without valid ticket number can't be processed

What does the script do before collecting?

• Checks if there is an internet connection
• Installs needed extra packages for the listed distributions above

What exactly does the script collect?

• Kernel version
• USB devices
• PCI devices
• Partitioning
• Network configuration
• Installed drivers/firmware
• Loaded drivers/firmware/modules
• Blocked wireless devices
• Grub bootloader configuration
• Logfile of the boot process
• System messages (dmesg)
• Mainboard functions
• System log file
• Audio devices
• Tomte configuration

What does the script do after collecting?

• Sends the collected system information to TUXEDO
• Removes temporary files

Run systeminfos.sh in debug mode

Note: The debug mode is only for internal testing purposes

• sudo --preserve-env=HOME /usr/bin/env
• sudo SYSINFOS_DEBUG=1 sh systeminfos.sh