Tuya IoT "your ip(XX.XXX.128.108) don't have access to this API" error 1114

[mrrepel]

Describe the bug
Can control Tuya with TuyaSmart and IoT Platform, can read "status" with Home assistant, cannot change status with Home assistant (example, switch on or off). Problem since a few days, worked fine before.

Expected behavior
Home assistant control Tuya devices, not just show the status (example on or off)

Home Assistant Version
2021.10.5

Additional context
When i go to the website https://openapi.tuyaeu.com/v1.0/devices/xxxx/ (one of my devices) i get:

code	1114
msg	"your ip(XX.XXX.128.108) don't have access to this API"
success	false
t	1635339362943

As far as i can see in the logs there is no API / login problem.

The log when i try to swtich the switch:
2021-10-27 14:26:26 DEBUG (Thread-5) [tuya iot] _on_log: Sending PINGREQ
2021-10-27 14:26:26 DEBUG (Thread-5) [tuya iot] _on_log: Received PINGRESP
2021-10-27 14:26:39 DEBUG (SyncWorker_0) [tuya iot] Request: method = POST, url = https://openapi.tuyaeu.com/v1.0/devices/xxxxx/commands, params = None, body = {'commands': [{'code': 'switch_1', 'value': False}]}, t = 1635337599476
2021-10-27 14:26:39 DEBUG (SyncWorker_0) [tuya iot] Response: {
"result": true,
"success": true,
"t": 1635337599572
}

Full log for logging in to Iot / API

2021-10-27 13:49:19 DEBUG (MainThread) [custom_components.tuya_v2] Tuya async setup conf None
2021-10-27 13:49:19 DEBUG (MainThread) [custom_components.tuya_v2] tuya.init.async_setup_entry-->{'o0o0o0': '34ddf78c5c8d6a8517d19ebb3555891b0014427aa529fabd173f387fad5596ace57360d75fb2bd215011704c50a77cf4502d5bbd73a2248b48f6d7ada5e9748983afb0d1b812f3630cc72f403666ebaeb281a8c08ed678ae1a4473e0f0f6e1b916f7b1d0355865a820563d9619c192ff0fc983fffb07751867e259bc65dc14be50d1ee337d52c0ab5cf10c017e0dd9885aaacdXXXXXX'}
2021-10-27 13:49:19 INFO (MainThread) [custom_components.tuya_v2] tuya.init.exist_xor_cache-->True
2021-10-27 13:49:19 DEBUG (SyncWorker_1) [tuya iot] Request: method = POST, url = https://openapi.tuyaeu.com/v1.0/iot-01/associated-users/actions/authorized-login, params = None, body = {'username': 'XXX', 'password': '', 'country_code': '49', 'schema': 'tuyaSmart'}, t = XXXX
2021-10-27 13:49:19 DEBUG (SyncWorker_1) [tuya iot] Response: {
"result": {
"access_token": "",
"expire_time": 7200,
"platform_url": "https://openapi.tuyaeu.com",
"refresh_token": "",
"uid": ""
},
"success": true,
"t": XXXX
}
2021-10-27 13:49:20 DEBUG (MainThread) [tuya iot] start
2021-10-27 13:49:20 DEBUG (Thread-4) [tuya iot] Request: method = POST, url = https://openapi.tuyaeu.com/v1.0/iot-03/open-hub/access-config, params = None, body = {'uid': '', 'link_id': '', 'link_type': 'mqtt', 'topics': 'device', 'msg_encrypted_version': '1.0'}, t = XXX
2021-10-27 13:49:20 DEBUG (SyncWorker_0) [tuya iot] Request: method = GET, url = https://openapi.tuyaeu.com/v1.0/users/eu1626865384210GhnXe/devices, params = None, body = None, t = XXX
2021-10-27 13:49:20 DEBUG (Thread-4) [tuya iot] Response: {
"result": {
"client_id": "",
"expire_time": 7200,
"password": "",
"sink_topic": {
"device": "cloud/token/out/{device_id}"
},
"source_topic": {
"device": "cloud/token/in/391b55312XXXX"
},
"url": "ssl://m1.tuyaeu.com:8883",
"username": "cloud_391b55312b11eXXXXX"
},
"success": true,
"t": XXXX
}
2021-10-27 13:49:20 DEBUG (Thread-4) [tuya iot] connecting ssl://m1.tuyaeu.com:8883
2021-10-27 13:49:20 DEBUG (Thread-4) [tuya iot] _on_log: Sending CONNECT (u1, p1, wr0, wq0, wf0, c1, k60) client_id=b'cloud_XXXX5eedc'
2021-10-27 13:49:20 DEBUG (SyncWorker_0) [tuya iot] Response: {
"result": [
{
"active_time": 1628412520,
"biz_type": 0,
"category": "kg",
"create_time": 1628412520,
"icon": "smart/product_icon2/kg_1.png",
"id": "vdevoXX",
"ip": "",
"lat": "",
"local_key": "",
"lon": "",
"model": "HYS-00-001-HYS",
"name": "Smart Switch-vdevo",
"online": true,
"owner_id": "XX",
"product_id": "XX",
"product_name": "Smart Switch",
"status": [

[renaudallard]

I have the same issue and If I use the cloud IP whitelist to add my IP, it tells me:

Warning
The IP address you added has exceeded the service range of the current data center, and there will be data security compliance risks. It is recommended that you change the IP address. Tuya will completely prohibit cross-regional data calls to ensure data security for you and the users.

[renaudallard]

The datacenter I had to choose is in Central Europe, as Belgium was only autheorized in central europe, which is already something strange.
if I go to "https://openapi.tuyaeu.com/v1.0/devices/deviceid", I get the error, even from an IP in Germany or Poland

[renaudallard]

I have opened a ticket at tuya to check what they say.

[Mehul]

In my Tuya IoT project, I turned the "Cloud Authorization IP Allowlist" setting to OFF (under Cloud -> Overview) and it worked for me. Hope it helps.

[romainlouvet]

same problem for me

[lcarrasco]

Same :(

[sasch901]

Same here

[puntcomjordi]

mismo problema. Login error (1114): your ip(95.169.xxx.xxx) don't have access to this API

[crisanadrian]

Scan the QR code with Smart Life App and it will work.
i was try with whitelist for ip but it was still not work. then i read somewhere, somebody used SmartLife instead off tuya and it works.

[ghost-bullet]

check homepage development "Cloud Authorization IP Allowlist" is enabled , my answer is late but someone can benefit from it.

[sener83]

check homepage development "Cloud Authorization IP Allowlist" is enabled , my answer is late but someone can benefit from it.

thank you for the hint. This has worked

[michaelruck138]

this is exactly what happened to me. Had the tuya solution working really nicely and then it expired. They have kindly extended it by 6 months however when I look at the tuya integration in HA, there are no devices to manage thus all the automation has now failed.
I've raised a ticket with them so I'll wait and see what they say.

[PrzemekSkw]

Still no working solution? That checking - unchecking Cloud Authorization IP Allowlist don't fix that error.

[Salamandar]

Same here, I added my IP address but i keep getting the same error message.
Tuya is a nightmare.

[coleburg]

same issue here, is this being investigated as its been open for some time.

[JesusMarlor]

same

[hod25]

same

[arturmaj]

same

[jurgen4194]

same

[Thijsjuh92]

Same

[rccipriani]

Having the same problem in Postman so it doesn't seem to be HASS-specific.

[marbovo]

Having the same problem in Postman so it doesn't seem to be HASS-specific.

I had the same error on postman, then I used Tuya's collection from here.

Note: On Pre-request Script the command const mode = pm.request.body.mode; must be changed to const mode = pm.environment.get("mode"); or simply "urlencoded"

[AppleLatino]

In my Tuya IoT project, I turned the "Cloud Authorization IP Allowlist" setting to OFF (under Cloud -> Overview) and it worked for me. Hope it helps.

Thank you very much. it work for me this solution. you save me a lot hours troubleshooting lol

[EdisonACDC]

Scansiona il codice QR con l'app Smart Life e funzionerà. Ho provato con la whitelist per IP ma ancora non funzionava. poi ho letto da qualche parte che qualcuno ha usato SmartLife invece di Tuya e funziona.

SI FINZIONA ANCHE CON SMARTLIFE

[gcbarrie]

There is a "configure" link next to "Cloud Authorization IP Allowlist" where you can add your IP address.

[yanellap81]

In my Tuya IoT project, I turned the "Cloud Authorization IP Allowlist" setting to OFF (under Cloud -> Overview) and it worked for me. Hope it helps.

Thank You, works fine.

[mimich38]

great
Same for me

[rhodsllwyd]

In my Tuya IoT project, I turned the "Cloud Authorization IP Allowlist" setting to OFF (under Cloud -> Overview) and it worked for me. Hope it helps.

Thank you very much. it work for me this solution. you save me a lot hours troubleshooting lol

Thanks for this quick fix