Can't get the app to working for certain shows at all

[RohithKumarSp]

Could not get the episode for show <A Homeland on a Chord/ 330800>: Season 5, episode 1 not found (the entire show can't be found) or Unable to find information for "what we do in the shadows"

https://i.imgur.com/XhyGPsW.png

i think the app does not work at all if there's an Episode (Year), if i remove the (year) then it will work, this is really quite frustrating

https://i.imgur.com/9auitfq.png

[roychang]

The app relies on data from thetvdb website. To confirm that there is info about the series, go direct to the website to search.

[RohithKumarSp]

ofcourse there is

https://thetvdb.com/series/homeland/allseasons/official

https://thetvdb.com/series/what-we-do-in-the-shadows/allseasons/official

but the app refused to recognize it anyway

[roychang]

What is the filename? The app can't handle matching that well. A workaround is to add the tvdb series id to the filename, ie. for homeland insert 247897 to the beginning of the filename. The series ID can be found on the series main pages as the following:
https://thetvdb.com/series/homeland
https://thetvdb.com/series/what-we-do-in-the-shadows

[RohithKumarSp]

What We Do in the Shadows (2019) - S02E09 - Witches (1080p AMZN WEB-DL x265 Ghost)

Homeland (2011) - S06E01 - Fair Game (1080p BluRay x265 Silence)

Just examples. but both the shows refuse to be detected

[eprenamer]

TVDB added a different, greatly improved API three years ago. We made some code to switch to it, but at the time I thought it was a bit risky, and there were some unrelated changes I wanted to get out. I figure, let's get everything good with the old API, then we can have a parallel version with the new API. And then I kind of disappeared.

I'm going to try to get a version out that uses the new API and that should be a lot better. I will see if I can look into those specific examples, too.

[vipuldelwadia]

I think at this point if you're looking to do API provider related changes, I'd highly recommend moving away from TheTVDB. They've introduced a fee for using the API, and neither of the options sound like they will be cost-effective for TVRenamer:

We have two models for API access, both that provide funding that allows us to continue running and improving the site. The first is our negotiated license model, which allows commercial companies to negotiate access with us. The second is a user-subscription model, which allows end users to access the API if they are subscribed. We reserve the right to change our interfaces, fees, or licensing terms at any point without notice. https://thetvdb.com/api-information

The recommended alternative is TheMovieDB, which seems to work better than TheTVDB anyway and has free API access: https://www.themoviedb.org/documentation/api