Signaling connection disconnected when trying to connect to room

[Loag]

I'm having an issue connecting to a room that I am giving a random string name. The client connects fine but I get error 53001 when trying to connect to a room which I also saw wasn't in the twilio error code manual. Any suggestions? I tried the started project and it worked perfectly.

`var request = $.ajax({
url: "/token",
type: "POST",
dataType: "json",
data: {symptoms : arrayIt},

  success: function(response) {
    identity = response.identity;
    toke = response.token;
    roomName = response.identifier;

    videoClient = new Twilio.Video.Client(toke);
    if (videoClient)
        videoClient.connect({ to: roomName}).then(roomJoined,
        function(error) {
          log('Could not connect to Twilio: ' + error.message);
        });
  },
  error: function( errorThrown){
    console.log(errorThrown);
    }
});`

[markandrus]

Hi @immexerxez,

Sorry to hear that! When you construct your Twilio.Video.Client, can you construct it passing the logLevel parameter? Like so:

videoClient = new Twilio.Video.Client(toke, { logLevel: 'debug' });

and then paste the resulting logs? This should allow me to see the Access Token you pass in and anything weird that might be happening.

Thanks,
Mark

[Loag]

Hi @markandrus thank you for your response. I did as instructed and I think The issue is here
`Sun Feb 05 2017 22:30:16 GMT-0600 (CST) | sip.transport | received WebSocket text message:

SIP/2.0 400 Bad request
CSeq: 8042 INVITE
Call-ID: 378vv1117scc5cbi8ogh
From: sip:undefined@AC73c5c5f676305d93b49daaa7203405c7.endpoint.twilio.com;tag=s3mgohirmt
To: sip:orchestrator@AC73c5c5f676305d93b49daaa7203405c7.endpoint.twilio.com;tag=37783021_6772d868_9e414ad9-89e2-44b3-b6c6-0557e5e4fa75
Via: SIP/2.0/WSS 127.0.0.1:51706;branch=z9hG4bK919890;rport=51706
Server: Twilio
Contact: sip:172.18.2.5:443;transport=wss
Supported: room-signaling
Require: timer
Session-Expires: 120;refresher=uac
Content-Type: application/room-signaling+json
X-Twilio-CallSid: CA07d06f5f64e16023200a874ae3ca144f
Content-Length: 113

{"version":1,"type":"error","participants":[],"error":{"code":53200,"message":"Participant identity is invalid"}}`

if this is not sufficient I will gladly add the rest of the log. but it seems that I am setting the identity incorrectly or with a null value.

[Loag]

@markandrus thank you for notifying me about adding "loglevel debug" I discovered that I was incorrectly passing the identity of the user requesting a token.

[markandrus]

@immexerxez I am glad it worked out!

[mjamal-tiu]

I am also getting same email see more details at below ticket and provide me any solution.
#576

Thanks in advanced

[mjamal-tiu]

Issue is resolved based on suggestion provided on #576