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@josephlacey and I were surprised today to get this and several other similar error messages in the queue runner:
"Could not find EventbriteLink 'Event' record for order 959231762 with 'event_id': 57234242159; cannot process Order.";
Joseph had just purchased a ticket for on event (which we'll call "Testing Copy Event"), which itself was copied from the main event, which we'll call "Main Live Event". We were expecting to see three entries in the queue table from that purchase: one order.updated and two attendee.updated. We also expected that if we ran the queue runner job, those queue entries would be found and processed.
Instead we found that no queue entries were successfully processed, and several entries encountered this error or an equivalent one (i.e., with different values for orderId and eventId).
Event ID for "Testing Copy Event" is: 63000711825
Event ID for "Main Live Event" is: 57234242159
Question: Why after purchasing a ticket for "Testing Copy Event" (ID = 63000711825) are we getting errors for an order that says it's for "Main Live Event" (ID = 57234242159)?
The text was updated successfully, but these errors were encountered:
Looking into this, I'm finding a perfectly reasonable "not a bug" explanation, except perhaps it's a bug to report this situation as an error. Here's what I found:
@josephlacey and I were surprised today to get this and several other similar error messages in the queue runner:
Joseph had just purchased a ticket for on event (which we'll call "Testing Copy Event"), which itself was copied from the main event, which we'll call "Main Live Event". We were expecting to see three entries in the queue table from that purchase: one order.updated and two attendee.updated. We also expected that if we ran the queue runner job, those queue entries would be found and processed.
Instead we found that no queue entries were successfully processed, and several entries encountered this error or an equivalent one (i.e., with different values for orderId and eventId).
Event ID for "Testing Copy Event" is: 63000711825
Event ID for "Main Live Event" is: 57234242159
Question: Why after purchasing a ticket for "Testing Copy Event" (ID = 63000711825) are we getting errors for an order that says it's for "Main Live Event" (ID = 57234242159)?
The text was updated successfully, but these errors were encountered: