/ubuntu-touch

Webbrowser-app crashes without logfile in current RC #247

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Flohack74 opened this Issue Sep 17, 2017 · 14 comments

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bug critical (rc) device: krillin device: vegetahd
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  15.04 OTA-2
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@Flohack74 @simoxxx @ulbricht-inr @bjm39 @NeoTheThird @mymike00 @Stefano0101
@Flohack74
Owner

Flohack74 commented Sep 17, 2017

After last nights new promotion to RC with the updated Oxide the app crashes on startup without any useful information.

@Flohack74 Flohack74 added bug channel: 15.04/rc device: vegetahd labels Sep 17, 2017

@Flohack74 Flohack74 added this to the 15.04 OTA-2 milestone Sep 17, 2017

@simoxxx

simoxxx commented Sep 17, 2017

what i have to do once i pastebined unity8 log from logviewer? how can i paste it here?
@Flohack74
Owner

Flohack74 commented Sep 18, 2017

Hmm the url will be in the clipboard after it was created, should be possible to paste here.
@simoxxx

simoxxx commented Sep 18, 2017

but i can't access the web from the phone..
@ulbricht-inr

ulbricht-inr commented Sep 18, 2017 •
Edited 1 time

happens also on krillin rc4 for all webapps (facebook-basic, browser, spiegel.de, ubports,uNav, Decko(if open a mail to read)....)
(i tried to clear the cache and config, but this doesn't help)

From file /home/phablet/.cache/upstart/application-legacy-webbrowser-app-.log:
iled with error EGL_BAD_ATTRIBUTE
[0918/105706.195688:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105706.195803:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105706.198920:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105706.199175:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105706.199300:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105706.199432:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105706.201065:FATAL:oxide_compositor.cc(516)] Check failed: num_failed_recreate_attempts_ <= 4 (5 vs. 4)
#0 0x0000aa5839a2
#1 0x0000aa5941b8
#2 0x0000ab340110
#3 0x0000aad51f64
#4 0x0000ab340c32
#5 0x0000aa5846bc
#6 0x0000aa5987de
#7 0x0000aa59924c
#8 0x0000aa599b08
#9 0x0000a9a1e5e2
#10 0x0000b6d98a2a QObject::event()

Loading module: 'libubuntu_application_api_touch_mirclient.so.3.0.0'
qml: webbrowser-app using oxide 1.21.7 (chromium 57.0.2987.133)
could not open containers config file "/home/phablet/.local/share/libertine/ContainersConfig.json"

(process:5333): dconf-CRITICAL **: unable to create file '/run/user/32011/dconf/user': Permission denied. dconf will not work properly.
[0918/105850.433825:ERROR:child_thread_impl.cc(762)] Request for unknown Channel-associated interface: ui::mojom::GpuMain

(process:5333): dconf-CRITICAL **: unable to create file '/run/user/32011/dconf/user': Permission denied. dconf will not work properly.

(process:5333): dconf-CRITICAL **: unable to create file '/run/user/32011/dconf/user': Permission denied. dconf will not work properly.

(process:5333): dconf-CRITICAL : unable to create file '/run/user/32011/dconf/user': Permission denied. dconf will not work properly.
QNetworkManagerInterface::QNetworkManagerInterface(QObject) propsReply "An AppArmor policy prevents this sender from sending this message to this recipient; type="method_call", sender=":1.130" (uid=32011 pid=5333 comm="webbrowser-app ") interface="org.freedesktop.DBus.Properties" member="GetAll" error name="(unset)" requested_reply="0" destination="org.freedesktop.NetworkManager" (uid=0 pid=1588 comm="NetworkManager ")"
QNetworkManagerInterface::QNetworkManagerInterface(QObject) nmReply "An AppArmor policy prevents this sender from sending this message to this recipient; type="method_call", sender=":1.130" (uid=32011 pid=5333 comm="webbrowser-app ") interface="org.freedesktop.NetworkManager" member="GetDevices" error name="(unset)" requested_reply="0" destination="org.freedesktop.NetworkManager" (uid=0 pid=1588 comm="NetworkManager ")"
"Object path cannot be empty"
This plugin does not support raise()
file:///usr/share/webbrowser-app/webbrowser/TabPreview.qml:93:9: QML QQuickImage: Cannot open: file:///home/phablet/.cache/webbrowser-app/captures/1d7bc64cb6b34413a8422973237ab973.png
file:///usr/share/webbrowser-app/webbrowser/TabPreview.qml:93:9: QML QQuickImage: Cannot open: file:///home/phablet/.cache/webbrowser-app/captures/d9471ca5916a6cf9cbc73847f5da8e8b.png
file:///usr/share/webbrowser-app/webbrowser/TabPreview.qml:93:9: QML QQuickImage: Cannot open: file:///home/phablet/.cache/webbrowser-app/captures/ce80bc519b07b22b61b291c8ec892205.png
file:///usr/share/webbrowser-app/webbrowser/TabPreview.qml:93:9: QML QQuickImage: Cannot open: file:///home/phablet/.cache/webbrowser-app/captures/2d1a25b0164a6980e8d72d3c9ae5e4bb.png
qml: Loaded 14 UA override(s) from file:///usr/lib/arm-linux-gnueabihf/qt5/qml/Ubuntu/Web/ua-overrides-mobile.js
[0918/105852.277294:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.277651:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.277782:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.277892:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.291503:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.291714:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.291826:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.291941:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.305760:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.306260:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.306554:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.306731:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.314421:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.314628:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.314734:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.314868:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.324599:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.324806:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.324900:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.324998:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.376999:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.377207:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.377307:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.378062:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.384424:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.384628:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.384725:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.384828:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.387566:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.387748:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.387836:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.387941:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.391313:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.391551:ERROR:gl_surface_oxide_linux.cc(49)] eglChooseConfig failed with error EGL_BAD_ATTRIBUTE
[0918/105852.391649:ERROR:gl_surface_oxide_linux.cc(180)] No suitable EGL configs found!
[0918/105852.391815:ERROR:gl_surface_egl.cc(1109)] eglCreatePbufferSurface failed with error EGL_BAD_CONFIG
[0918/105852.326684:FATAL:oxide_compositor.cc(516)] Check failed: num_failed_recreate_attempts_ <= 4 (5 vs. 4)
#0 0x0000aa5b79a2
#1 0x0000aa5c81b8
#2 0x0000ab374110
#3 0x0000aad85f64
#4 0x0000ab374c32
#5 0x0000aa5b86bc
#6 0x0000aa5cc7de
#7 0x0000aa5cd24c
#8 0x0000aa5cdb08
#9 0x0000a9a525e2
#10 0x0000b6dd9a2a QObject::event()

@Flohack74 Flohack74 added the device: krillin label Sep 18, 2017

@NeoTheThird NeoTheThird added the critical (rc) label Sep 18, 2017

@simoxxx

simoxxx commented Sep 19, 2017

I rolled back to stable. I notice that now i have much more application logs in logviewer than i had before, webbrowser's log to..

This is the log from the stable channel.. It looks similar: http://paste.ubuntu.com/25570984/
@ulbricht-inr

ulbricht-inr commented Sep 19, 2017

Also my log after rolback to stable1 http://paste.ubuntu.com/25572305/
@bjm39

bjm39 commented Sep 19, 2017

the problem also exists for E4.5 channel devel consequence: unable to configure the phone

@Flohack74 Flohack74 changed the title from [blocker-stable] webbrowser-app crashes without logfile in current RC to Webbrowser-app crashes without logfile in current RC Sep 19, 2017

@Flohack74
Owner

Flohack74 commented Sep 19, 2017

Yes we will roll-back the browser update in order to not block OTA-2 any longer. Unfortunately this again delays OTA-2
@NeoTheThird
Owner

NeoTheThird commented Sep 20, 2017

The browser should be rolled back. Can someone confirm the issue is no longer present in the latest devel and rc?
@mymike00
Contributor

mymike00 commented Sep 20, 2017

I didn't received any update yet
bq e4.5 rc r4
@bjm39

bjm39 commented Sep 20, 2017

bq e4.5 devel The browser is working again
@NeoTheThird
Owner

NeoTheThird commented Sep 20, 2017

Ok, thanks everyone. Reported fixed.

@NeoTheThird NeoTheThird closed this Sep 20, 2017

@simoxxx

simoxxx commented Sep 20, 2017 •
Edited 1 time

I tried rc again... still the same! browser crash. on BQ E5

Ok.. Working in devel channel!
@Stefano0101

Stefano0101 commented Sep 21, 2017

Crashing on Pro 5, but it's different scenario probably, see:https://forums.ubports.com/topic/572/browser-crashing-meizu-pro-5-rc-4
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