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Introduce information for migration from legacy -> new
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Migration from UH Enterprise/UH VPN Desktop | ||
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With the introduction of UH VPN, the old "UH Enterprise"/"UH VPN Desktop" apps are | ||
no longer supported and will no longer receive security and performance updates. | ||
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All clients should migrate to "UH VPN" on their relevant App Store, and request | ||
new profiles from their Group administrator. | ||
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Notes for Apple Platform Users | ||
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | ||
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Clients on Apple platforms may wish to wipe profiles from the old app before | ||
uninstalling the old app. | ||
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- To do this on iOS, go to "Manage Profiles" and then delete all of the profiles | ||
one by one by swiping them to the left. | ||
- To do this on macOS, open "Manage Profiles" and then click on the settings cog | ||
button at the bottom left of the table and press "Remove All Profiles". | ||
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If you did not remove profiles before uninstalling the old app, get your Group | ||
administrator to revoke old profiles. Alternatively on macOS: | ||
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1. Open Spotlight (``Cmd + Space``) and search for "Keychain Access". | ||
2. Under the "login" Keychain on the left pane, look for an entry called | ||
"UH Enterprise Secure Profile Storage" | ||
3. Delete the Keychain Entry by right clicking on it and pressing "Delete ..." | ||
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Notes for Android Platform Users | ||
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | ||
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Uninstalling the app will remove profiles from the device. | ||
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If on Android 10 ensure that "Keep XXX of app data." is **not** ticked when | ||
uninstalling the app. | ||
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Notes for Windows Platform Users | ||
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | ||
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Disregard this information as a legacy Windows client was never produced. |