Search result headers don't appear on some Windows/Chrome computers

[ericras]

[ericras]

Someone showed me a similar issue on her laptop at a meeting last week. When I used Chrome’s “private” mode on her laptop it was ok, so I chalked it up to a setting or browser extension on her computer (like an Ad Blocker or something).

[ericras]

On that machine, it looked like the headings weren't even in the markup at all. (They were not hidden)

[mwolff-unl]

Firefox will have the issue sometimes too.

I feel like it might have to do with something corrupt or incorrect in a user's cookies. I haven't been able to reproduce it since clearing everything.

[ericras]

@mwolff-unl you may be right, it may be a cookie thing and not an extension thing. If you're able to further isolate it, it would be appreciated.

[ericras]

I was able to make it happen but nothing stood out about the cookies compared to successful loads

[ericras]

I've figured out a couple things.

Good and bad loads have different markup.

• Good load: table.gsc-table-result
• Bad load: div.gsc-table-result

The title that we are displaying is not present at all in the bad load. There is a second title that we are hiding that is present in both versions.

We could reverse these two rules:

.unl .gsc-control-cse .gs-result .gsc-table-cell-snippet-close > .gs-title * { font-size: 1rem }

.unl .gsc-thumbnail-inside { display: none }

[ericras]

in addition .gs-web-image-box change to margin-right: 1em; and change .unl .gs-snippet to margin-top 0

[ericras]

I think its random chance what version of markup we get when we create a custom search engine on the fly. (once a user has loaded it, they keep getting the same on until they clear cookies)

bad on the left, good on the right

[ericras]

Fixed in the UNL_Search project: https://git.unl.edu/iim/UNL_Search/commit/ef708c561bb6ec8e257ff10c1bff9c35cca639f2