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Update 0005_irs.md
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amwhitty committed May 28, 2024
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Expand Up @@ -59,7 +59,7 @@ The time people in the United States spend recordkeeping, gathering tax material

Additionally, many federal aid programs and incentives are distributed through the tax system, such as the Child Tax Credit and Earned Income Tax Credit. However, those programs are often intended to benefit those individuals who struggle the most to interact with the tax system, due to complexity and cost. For example, [one in five people](https://www.irs.gov/newsroom/irs-partners-highlight-eitc-awareness-day-with-tax-resources-that-benefit-millions-of-low-and-moderate-income-workers){:target="_blank"} eligible for the Earned Income Tax Credit, the largest antipoverty program in the country, does not currently claim the credit. Although taxpayers have various options for preparing their tax returns, there was previously no way for taxpayers to prepare their returns easily, for free, and online directly with the Internal Revenue Service (IRS). These experiences of filing tax returns shape taxpayer expectations, opinions, and perceptions of the IRS.

The launch of Direct File began with a [partnership with the U.S. Digital Service](https://www.usds.gov/impact-report/2024/){:target="_blank"} (USDS) and expanded to include the General Service Administration (GSA) 18F and two small business vendors. This pilot service, available in 12 states, offered taxpayers a new option to file taxes. The IRS's involvement in this initiative demonstrates its commitment to improving what otherwise might be a burdensome interaction with many members of the public, and providing taxpayers with more choices in how they interact with the IRS.
The launch of Direct File began with a [partnership with the U.S. Digital Service](https://www.usds.gov/impact-report/2024/)(USDS) and expanded to include the General Service Administration (GSA) 18F and two small business vendors. This pilot service, available in 12 states, offered taxpayers a new option to file taxes. The IRS's involvement in this initiative demonstrates its commitment to improving what otherwise might be a burdensome interaction with many members of the public, and providing taxpayers with more choices in how they interact with the IRS.


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