taking a video call does not always default to loudspeaker

[HarHarLinks]

Steps to reproduce

video call somebody that uses element-ios.

they're not so technologically inclined as to open this report themselves.

Outcome

What did you expect?

default to loudspeaker

What happened instead?

earphone speaker is selected by default

Your phone model

7

Operating system version

15.2

Application version

1.6.11

Homeserver

No response

Will you send logs?

No

[kittykat]

I would say priority for video call should be

1. Bluetooth headset if available
2. Speaker
3. Phone-mode

[HarHarLinks]

to be precise,

1. any additional device (headphones, headset, hands-free like a car, wired, wireless) if available

[daniellekirkwood]

I'm comfortable with this suggestion, let's go ahead and implement it as a WTF. I will mark this issue as Ready so it can be picked up by the WTF team :D

[aringenbach]

Here's some informations about this issue's status.

• The priority order mentioned here is already implemented at the moment.
• Regarding the issue, my best guess would be that on this device, AVAudioSession returns that loudspeakers are not available at the moment we are interrogating it (maybe some weird race condition here).
• I tested with a few devices, with different levels of build optimization in order to trigger the issue but actually never had it. I'll try again for this if I get my hands on other iOS devices.

FTR, I tested the issue with these devices:

• iPhone 7 - iOS 13.3
• iPhone 6S - iOS 13.4
• iPhone SE (2nd gen) - iOS 15.0

[HarHarLinks]

This is still happening on above mentioned iphone with updates applied in the meantime

[pztrn]

Confirming on latest Element on iPhone 12 Pro.

Also might be related - bluetooth headset not working at all when answering on incoming call despite on manual switching back and forth.