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Regarding DATA Download #1624

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dipon199 opened this issue Jul 1, 2023 · 11 comments
Closed

Regarding DATA Download #1624

dipon199 opened this issue Jul 1, 2023 · 11 comments

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@dipon199
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dipon199 commented Jul 1, 2023

Hi Hyphy Creators,
I have uploaded my sequence file with tree in data monkey server for BUSTED analysis. till yesterday it was there on the queue but from today morning i am not able to locate my file. I did not received any email as well from data monkey !

please help me to find my data!

@dipon199
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dipon199 commented Jul 1, 2023

my ticket id is 2813724.new-silverback

@stephenshank
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Dear @dipon199,

Unfortunately your job appears to have hit the walltime limit for Datamonkey users on our cluster, which is three days. Your dataset seems to contain more than 4000 sequences and 1200 sites, which is a large job for BUSTED.

If you take a look at our usage statistics, you can see that Datamonkey has never ran a BUSTED job this large. You'll need to reduce your data somehow before Datamonkey can run your job, or run it on your own resources for a long time.

Regards,
Stephen

@dipon199
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dipon199 commented Jul 3, 2023

Hi Stephen
Thank you very much for the information.
at this moment i do not have access to any server or resources.
if you can direct me to any server or resources that can finish this kind of job, that would be really great for me.

kind regards
Dipon

@dipon199
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dipon199 commented Jul 10, 2023 via email

@stephenshank
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Dear @dipon199,

Your job appears to have run to completion, but was not indicated as such in the system.

I grabbed your results and placed them here.

You can view them here: http://vision.hyphy.org/BUSTED?resultsUrl=https://data.hyphy.org/web/issues/hyphy_1624/64ab92f1ef46e7197e0af658.BUSTED.json

It will take me a bit longer to troubleshoot exactly what went wrong, but I hope this is a helpful start.

Regards,
Stephen

@dipon199
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dipon199 commented Jul 10, 2023 via email

@dipon199
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dipon199 commented Jul 11, 2023 via email

@stephenshank
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Dear @dipon199,

Similar issue, unfortunately. Your job is still marked as "running", but it's no longer in our queue. Moreover, I am able track down a BUSTED results file that successfully renders:
http://vision.hyphy.org/BUSTED?resultsUrl=https://data.hyphy.org/web/issues/hyphy_1624/64ac6aa1ef46e7197e0b2f55.BUSTED.json

We'll be sure to discuss this issue internally as it seems rather recurrent.

Regards,
Stephen

@dipon199
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Hi Stephen,
I hope this email finds you well.
please help me with the job id- 2825816.newsilverback.
i really need that data.

thanking you in advance and looking forward to hear from you.

kind regards,
Dipon

@stephenshank
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Dear @dipon199,

This one appears to have run to completion:
https://datamonkey.org/busted/64add4a8ef46e7197e0b8384

I'm not sure what issue you experienced here.

Regards,
Stephen

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