Electrum wallet error!! cx_freeze error when opening wallet

[Fredz1]

Issue Template

Context

My electrum XVG wallet will not open at all. I have version 2.4.1 which I believe is the latest currently.
When I open the exe it gives me an error "cx_freeze :python error on main page. "

I cannot find any tangible solution to fixing the problem. Thus far I have redownloaded the wallet and it gives me the same error. This error only occures with this specific wallet as I can open my BTC electrum wallet just fine.

If I can get a electrum wallet working I would like to move it to the verge wallet.

Prerequisites

• Are you running the latest version? Yes

User Story:

• "I'm submitting a ... "
  • bug report

Please provide any relevant information about your setup. This is important in case the issue is not reproducible except for under certain conditions. Provide a general summary
ible except for under certain conditions. Provide a general summary of the issue in the title of your issue -->

Expected Behavior

Current Behavior

Screenshots

Possible Solution

If I can open the wallet I would like to transfer the currency to the normal wallet

Steps to Reproduce (for bugs)

It was spontaneous. One moment it was working and the next time I tried opening it, it wouldnt open. No changes were made to my PC either.

Your Environment

• Verge Release:
• CPU: I5
• GPU:1070
• RAM:16
• OS:
  • I'm using Windows

Any extra information that might be useful in the debugging process.

[justinvforvendetta]

strange. try right clicking and running it as an admin. (also, this is not the electrum repository)

[Fredz1]

Appologies.
I tried running as admin but receive the same error message.
Should I close this issue and repost to electrum?

[justinvforvendetta]

yes