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Bug: Unable to authenticate/Crash on login #257

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Fred-Oco opened this issue Feb 28, 2024 · 15 comments
Closed

Bug: Unable to authenticate/Crash on login #257

Fred-Oco opened this issue Feb 28, 2024 · 15 comments
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@Fred-Oco
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Fred-Oco commented Feb 28, 2024

Describe the bug
After filling in the credential, the app present a black screen. Once stop the app, re-login crash the app.

To Reproduce
Steps to reproduce the behavior:

  1. Fill in the http://ip:port (connected with openvpn server hosted on nas)
  2. Click on submit
  3. Web page ask for authentication
  4. Click authenticate
  5. "Submitting" on the button
  6. Black screen
  7. kill the process
  8. Re-open, click on the saved credentials
  9. Crash

Expected behavior
Home page after submitting credential

Screenshots
Can provide if needed, since it is just a black screen...

Smartphone (please complete the following information):

  • Device: iPhone 11
  • OS: iOS 17.3.1
  • Version: 0.12.4

Additional context
"GET /oauth/authorize" request return 302 from the server log.
I've found similar issues mentioned, but no more detail from that post.

Happy to provide more detail if needed. Looking forward to try the app. Thanks

@Fred-Oco Fred-Oco added the bug Something isn't working label Feb 28, 2024
@victorbalssa
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Thank you @Fred-Oco I definitely need to fix this.
Can you try to connect to this demo instance: https://demo.firefly-iii.org/ ?
it will help me determine if it's really the network config or something else.

@Fred-Oco
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I've tried using personal access token and OAuth
image
OAuth gave this

For personal token, it failed to validate the token and asked for re-check.

@victorbalssa
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I just tried with both PAT and OAuth flow and it's working on my end 🤔
Do you have the same config for OAuth:
image

In any case it should work for PAT...

@victorbalssa victorbalssa added this to the 0.13.0 milestone Feb 28, 2024
@Fred-Oco
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I tried few time with a different phone, same problem. Even changing network/closing openvpn gave the same result regarding connecting to the demo server or my personal one.

@victorbalssa
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Can you share with me your FireflyIII version? is it the last 6.1.9?

@Fred-Oco
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Fred-Oco commented Mar 3, 2024

Yes. It is the latest version.

@victorbalssa
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Done in 0.13.2.
Let me know if there is still an issue with this.

@Fred-Oco
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Same problem.
With my own account it gave a black screen.
When I try the demo, PAT gave error 403.

@phuchoang2603
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phuchoang2603 commented Jun 10, 2024

Hello
I also have the same issue on my Iphone 7 (ios 15.7). Both firefly and abacus latest version
Using personal access token and cloudflare tunnel.
It seems that I was able to login the app but it just appears black.

RPReplay_Final1718012888

@D4rkT1m0
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D4rkT1m0 commented Jun 28, 2024

hello guys, same issue here, is there any news?
iOS: 16.7.8
abacus: 0.16.0
firefly: 6.1.18
auth: PAT

when I open the app, it keeps asking me to update.
if i select the update, the screen goes black. I have do uninstall the app from my phone and reinstall it to make it accessible again.
if I select later, seems to work fine
I don't understand why the app ask to update, I'm in the latest abacus version.

I recently renew my ssl certificate for my reverse proxy, is there a chance that the issue is linked?

@phuchoang2603
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@victorbalssa Despite the latest update, I am still unable to log in to the app. Could you investigate the issue, as I have noticed several users are experiencing the same problem?

@victorbalssa
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@D4rkT1m0 @phuchoang2603 @Fred-Oco

Do you have the same issues with https://demo.firefly-iii.org & Abacus 0.18.0?

Thanks!

@victorbalssa victorbalssa reopened this Jul 8, 2024
@victorbalssa victorbalssa modified the milestones: 0.13.0, 0.19.0 Jul 8, 2024
@phuchoang2603
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yeah same with @Fred-Oco, when i tried the demo instance, i got the 403 errorimage

@D4rkT1m0
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Since I update in 0.18.0 I am unable to connect anymore.
Screen stays black, event if I uninstall completely the app from my iPhone.

@victorbalssa
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New fix available on OTA update.

Following this issue in #311.

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