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Troubleshooting doc #169

Merged
merged 6 commits into from
Jul 26, 2018
Merged

Troubleshooting doc #169

merged 6 commits into from
Jul 26, 2018

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gesinger
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#165

Requirements Checklist

  • Feature implemented / Bug fixed
  • If necessary, more likely in a feature request than a bug fix
  • Reviewed by Two Core Contributors

@@ -0,0 +1,21 @@
# Troubleshooting Guide

## Other troubleshooting guides
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💯

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Wonder if it might be useful to highlight what kinds of issues the docs here solve. As an example noting generally what kinds of items might be in the mux doc vs the one here.


## "No compatible source was found" on IE11 Win 7

videojs-http-streaming does not support Flash HLS playback (like the videojs-contrib-hls plugin did)
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(like the videojs-contrib-hls plugin did)
does?


videojs-http-streaming does not support Flash HLS playback (like the videojs-contrib-hls plugin did)

Solution: please use the FlasHLS source handler https://github.com/brightcove/videojs-flashls-source-handler
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might want to also mention the flash tech?

@forbesjo
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Would be worth mentioning CORS issues https://github.com/videojs/videojs-contrib-hls#hosting-considerations

As well as overrideNative


you need to properly configure CORS on your server: https://github.com/videojs/http-streaming#hosting-considerations

## Desktop Safari/iOS Safari/Android exhibit different behavior from other browsers
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I think most users will see a stream work on desktop Chrome and not on mobile Chrome or Edge. I think we should mention those browsers specifically.

@gesinger gesinger merged commit a92b1db into videojs:master Jul 26, 2018
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4 participants