Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

MPEG-DASH not loading (Error: CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED) #5610

Closed
passledevelopers opened this issue Nov 22, 2018 · 5 comments
Closed

Comments

@passledevelopers
Copy link

Description

Briefly describe the issue.
When attempting to load this MPEG-DASH manifest, the video fails to load and I get the error: MPEG-DASH not loading (Error: CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED)

I have tried this in Chrome and Edge, it fails in both. This MPEG-DASH loads fine in other players.

The URL for the mpeg dash manifest is here: https://d3fhqzzxhz3oev.cloudfront.net/Passle/565d6ae1da69ad26f022aba3/MediaLibrary/Video/Transcoded/2018-11-21-16-22-15-649-sample/2018-11-21-16-22-15-649-sample_MPEG-DASH.mpd

Steps to reproduce

Explain in detail the exact steps necessary to reproduce the issue.
I have created a JSFiddle here that you can see:
https://jsfiddle.net/Passle/myL5qdjr/1/

Results

Expected

The video should work fine. If you enter the video URL on the videojs-contrib-dash test page it works
https://videojs.github.io/videojs-contrib-dash/

Actual

The video does not load. The player shows the replay button as if the video has actually played. Error shown in the console (in MS Edge) is CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED

Error output

CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED

Additional Information

Please include any additional information necessary here. Including the following:

versions

videojs

7.3.0

browsers

Chrome and Edge, maybe more

plugins

No

@welcome
Copy link

welcome bot commented Nov 22, 2018

👋 Thanks for opening your first issue here! 👋

If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can.
To help make it easier for us to investigate your issue, please follow the contributing guidelines.

@stale
Copy link

stale bot commented Feb 12, 2019

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the outdated Things closed automatically by stalebot label Feb 12, 2019
@andreiucm
Copy link

The same problem is happening to me too. I run 7.4.1 version

@stale stale bot removed the outdated Things closed automatically by stalebot label Feb 18, 2019
@stale
Copy link

stale bot commented Apr 19, 2019

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the outdated Things closed automatically by stalebot label Apr 19, 2019
@stale stale bot closed this as completed Apr 26, 2019
@gkatsev
Copy link
Member

gkatsev commented Apr 29, 2019

@passledevelopers Thanks for your patience, looks like this is a DASH playlist with SIDX, which we recently added support for VHS 1.10 (videojs/http-streaming#455). It has been merged into Video.js latest (98e86ea) but there hasn't been a release done yet.

@gkatsev gkatsev reopened this Apr 29, 2019
@stale stale bot removed the outdated Things closed automatically by stalebot label Apr 29, 2019
@gkatsev gkatsev closed this as completed Apr 29, 2019
@github-actions github-actions bot locked as resolved and limited conversation to collaborators May 26, 2022
Sign up for free to subscribe to this conversation on GitHub. Already have an account? Sign in.
Labels
None yet
Projects
None yet
Development

No branches or pull requests

3 participants