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relaxedPath options only needed from Jira version >v7.12.1 and Servic…
…e Desk According to https://confluence.atlassian.com/jirakb/changing-server-xml-to-handle-requests-with-special-characters-958453799.html we need to have relaxedPathChars and relaxedQueryChars set according to the FAQ page of Atlassian with Jira version greater than 7.12.1 and apparently Service Desk.
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