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Doesn't show server details in client area #88

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jxm90 opened this issue Jul 18, 2020 · 6 comments
Open

Doesn't show server details in client area #88

jxm90 opened this issue Jul 18, 2020 · 6 comments

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@jxm90
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jxm90 commented Jul 18, 2020

After finally getting OS selection to work... After I install from the client area the module displays none of the server info. It's installing but not giving any info to the client. Is this normal?

@jxm90
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jxm90 commented Jul 18, 2020

Also... Once the client installs a VPS server that they paid for the system will let them continuely create multiple VPS servers under one subscription cost. I guess my question is.... Has anyone found this plugin usable?

@ATommasi
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I'm currently testing this setup and experienced the same issues. The whole checkout process from the customer perspective is very confusing and convoluted. The biggest issue, like you stated, is being able to create multiple instances from the same subscription.

@wahidulislamriyad
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Same issue here. Vultr didn’t completed developing the module. They should release the module after developing it completely. As least this part of the module is the main thing.

@meramsey
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Also... Once the client installs a VPS server that they paid for the system will let them continually create multiple VPS servers under one subscription cost. I guess my question is.... Has anyone found this plugin usable?

Yeah am able to confirm this as well happened to me earlier client clicked 8 times and i thankfully i seen it pretty quick as it was an expensive plan had i not noticed.....

Still debugging the why cause. The first obvious issue is that the SUBID is not being saved properly to customfields. So then when the page reloads it checks for it and prompts to create again if this is empty which clients then think was failure and keep trying.

Checking the debug module log

Shows sent

Array
(
    [DCID] => 2
    [VPSPLANID] => 201
    [OSID] => 244
    [hostname] => test.testcloudorder.com
    [enable_ipv6] => yes
    [label] => test.testcloudorder.com
    [SSHKEYID] => 5f2xxxxxxx63
)

Successful reply
HTTP Code: 200
{"SUBID":"4_REDACTED_9","v2_id":"a5_REDACTED_ea6"}

My first thought is that this is due to getting a response back with 2 parameters with both "SUBID" and the new "v2_id" and it then fails to save either.

@ghost
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ghost commented Apr 11, 2021 via email

@meramsey
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That is exactly what I am already doing...... in my fork
https://github.com/whattheserver/whmcs-vultr

And as mentioned in:
#104

If you have nothing to contribute such as reporting new issue or insight then why post????
I'm going through all the current complaints and reported issues while refactoring so I can hopefully account for them all. I know we can all agree vultr does not care for whatever reason about helping which is fine but that doesn't mean we cannot collaborate on the existing vultr github until then

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