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Merge pull request #201 from w3c/Response-to-issue-#198-
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3-3-3-outcomes edit
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Helixopp committed Dec 14, 2023
2 parents d829f06 + 6cfe753 commit 1287de8
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Expand Up @@ -531,7 +531,7 @@ <h4>Ratings for Evaluation</h4>
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<strong>Definition:</strong> Customers: Fully trained [=customer=] support staff able to support users' accessibility questions. Multiple ways to communicate with technical support are provided that meet the needs of customers with disabilities. <p><strong>Outcomes:</strong></p>
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<li>Employees/Talent Acquisition: Candidates are offered [=accommodations=] for their interviews. Disability Employee Resource Group(s) provide social and professional support to employees with disabilities.</li>
<li>ICT Accessibility support available for all internally and externally used IT. Training programs are in place for IT support staff are trained and deployed. Continuous improvement plans ongoing.</li>
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