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Suspension / Removal for cause #312

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mnot opened this issue Aug 9, 2019 · 28 comments · Fixed by #528
Closed

Suspension / Removal for cause #312

mnot opened this issue Aug 9, 2019 · 28 comments · Fixed by #528
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Closed: Accepted The issue has been addressed, though not necessarily based on the initial suggestion Director-free (all) All issues & pull request related to director-free. See also the topic-branch
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@mnot
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mnot commented Aug 9, 2019

In the directorless branch:

The CEO may suspend or remove for cause a participant in any group (including the AB and TAG ), where cause includes failure to meet the requirements of this process, the membership agreement, or applicable laws.

This seems like a fair amount of power, and it isn't well-defined:

  • Does "the requirements of this process" mean violating a RFC2119 requirement in this document, or something else?
  • Either way, can some examples of things that are cause be given?
  • Should this decision be appealable (e.g., to the W3C Council)?

( echoes of #23 )

@frivoal
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frivoal commented Aug 9, 2019

The main branch of the process has the same text, with the Director instead of the CEO. I don't necessarily disagree that this could use some improvements, but if so, I think they would be as relevant for the main branch as for the directorless one.

  • Does "the requirements of this process" mean violating a RFC2119 requirement in this document, or something else?

I think this is primarily intended for violations of the CEPC (adherence to which is mandated by the process), as well as other egregious behavior that is incompatible with normal professional conduct. Not for failing to follow some detail of the process once.

  • Either way, can some examples of things that are cause be given?

Seems like a fair request to me. I wonder if @wseltzer sees a downside to listing examples here.

  • Should this decision be appealable (e.g., to the W3C Council)?

I'm torn. On the one hand, Formally Objecting to this kind of decisions seems fair at first, and could bring accountability on the CEO's actions in this regard. At the same time people rarely get suspended with their consent, so we can expect lots of formal objections in this area, and while the Council is not a bad body for ensuring accountability, it is not a great one to deal with discipline. I'm tempted to say that a good CEO ought to be aware of the gravity of such disciplinary actions, and therefore not to take them lightly or without having consulted relevant stakeholders. And a "bad" CEO is something the board of directors (which we expect to have before we go director-free) should take care off.

@mnot
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mnot commented Aug 9, 2019

Fair enough re: scope.

If it's about the CEPC, it should definitely say so; that wasn't obvious on first reading (especially with the loaded use of "requirements").

That said, I wonder if having CEPC enforcement being performed directly by the CEO is a good idea; in most organisations, there's some sort of ombudsperson/team that tries to handle those sorts of issues and perform restorative justice (or another favoured technique) before recommending the ban-hammer. Having that level of indirection would take some of the heat off of the CEO in contentious situations -- especially if that team is representative of the community.

That would also help to answer the appeal question.

@frivoal
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frivoal commented Aug 9, 2019

If it's about the CEPC, it should definitely say so;

+1

[...] ombudspersons [...]

We have ombudspersons (and are working on improving that further). But as you said, kicking people out when everything else has failed isn't their remit. Hopefully we don't need that often, but that possibility needs to exist too (if only to motivate the offenders to pay attention to the ombuds).

@dwsinger
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dwsinger commented Aug 9, 2019

  • Should this decision be appealable (e.g., to the W3C Council)?

I think we have written it that any formal Decision can be Appealed. I hope so.

@frivoal
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frivoal commented Aug 10, 2019

I think we have written it that any formal Decision can be Appealed. I hope so.

I proposed that in #299, but got push back, not so much on the principle, but rather on the details of how to state that without going too broad. Suggestions welcome in that PR to help solve that issue.

@jeffjaffe
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Today's ombudspeople have a facilitation role, not a decision role. We are trying to ease the Team out of the ombuds role and have that done by the broader community. Most people that would volunteer to facilitate might not feel comfortable in a decision role.

@michaelchampion
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FWIW, I support simply replacing ‘Director’with ‘CEO’ here. Somebody has to make a hard decision and be accountable for the consequences, that’s why CEOs do. And it’s consistent with my view of the Team’s role as consensus facilitator, not technology decision maker.

@mnot
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mnot commented Aug 20, 2019

I think having the CEO make the decision is fine. If the omsbudspeople were to recommend or make a report to the CEO, that might give them some "air cover" in making such decisions.

@dwsinger
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I think that's what a CEO would/should do to protect themself; take advice, consult, get recommendations, make sure they have heard all sides, be seen to be fair, and so on.

In general, there's a whole lot that we let the team 'just do' with the implicit backstop that if they start acting in arbitrary on unreasonable ways, we have other recourse (like leaving, complaining to the Director (now) or Board (in future)). We don't need to write explicit backstops and protections into every possible action that they can take.

@mnot
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mnot commented Aug 21, 2019

@dwsinger, on the broader point: those remedies seem like very high bars indeed, especially when the Team's activities are often less than transparent, and when the Membership is anything less than extremely active.

I think in this particular case it might be reasonable, but as @michaelchampion pointed out elsewhere, when applied to technical decisions, that's inappropriate.

@dwsinger
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I think it means violations of requirements of the process that apply to the actions of individuals. Perhaps that's all that needs to be clarified?

"The CEO may suspend or remove for cause a participant in any group (including the AB and TAG), where cause includes failure to meet the any of the requirements on individual behavior in (a) this process, (b) or the membership agreement, (c) or applicable laws."

@frivoal
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frivoal commented Sep 11, 2019

Iterating some more:

The CEO may suspend or remove for cause a participant in any group (including the AB and TAG), where cause includes failure to meet the any of the requirements on individual behavior (and in particular the CEPC) in (a) this process, (b) or the membership agreement, (c) or applicable laws.

@fantasai
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fantasai commented Sep 11, 2019

I think the CEPC parenthetical has to go after the word “process” (which should maybe be capitalized) not before it, since the idea was that it is incorporated by reference through the Process not the Membership Agreement or Applicable Laws? :)

The CEO may suspend or remove for cause a participant in any group (including the AB and TAG), where cause includes failure to meet the any of the requirements on individual behavior in (a) this Process (and in particular the CEPC), (b) or the Membership Agreement, (c) or applicable laws.

@frivoal
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frivoal commented Sep 11, 2019

Overall, this looks good to me. I do wonder if it's still a little too strong, and may still make it look like you could be kicked out for minor failures to follow the process (e.g. didn't republish a draft within 6 month to update the status, even though the Process says must). I'm sure no CEO would do that, but then we don't need phrasing that suggests that they could.

@dwsinger
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If we want to say "repeated or gross failures" to meet the requirements, to make it clear that this is a pretty dramatic step, I'd be OK with that (or something like it).

@frivoal frivoal modified the milestones: Deferred, Director-free Mar 11, 2020
@frivoal frivoal modified the milestones: Director-free, Deferred Jul 1, 2020
@frivoal frivoal modified the milestones: Deferred, Process 2021 Jul 15, 2020
@dwsinger
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dwsinger commented Aug 26, 2020

process CG: we'll address the substance questions in PR #432, and would like a new issue on Director-free

@dwsinger
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dwsinger commented Oct 6, 2020

should this be closed? do we have the new issue on D-F discipline?

@dwsinger dwsinger added the Agenda+ Marks issues that are ready for discussion on the call label Oct 6, 2020
@samuelweiler
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We have ombudspersons (and are working on improving that further). But as you said, kicking people out when everything else has failed isn't their remit.

Is it a problem that the CEO is both a Ombuds and, in this proposal, the kicker-out? (I think it is, since one of the people one could consult for "facilitation" (Jeff's word) might ultimately have to rule on the matter.)

@dwsinger
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dwsinger commented Dec 9, 2020

I don't see a problem, myself, but anyone who does is free to contact a different ombudsperson. If there is a problem, I'd prefer to see an adjustment of the ombuds list. We need someone with the power to eject if ultimately needed, and I have a problem working out who else that could possibly be.

@TzviyaSiegman
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The CEO (or any person in a leadership position) as ombudsperson is one of the issues being addressed by PWE

@samuelweiler
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samuelweiler commented Dec 9, 2020

We need someone with the power to eject if ultimately needed, and I have a problem working out who else that could possibly be.

Maybe we can get inspiration from other self-governing bodies.

While the IETF designates individuals for restricting posting to single lists (see below), they have a novel approach for revoking posting privileges to all IETF mailing lists. Such a bold action must be "...discussed by the community..." and "... using the usual consensus-based process, it is decided upon by the IESG." I'm not sure W3C is ready for suspensions to be discussed by the whole community. :-) But it's a novel approach. (In our case, I imagine the AB being the closest analogue to the IESG.)

For individual WGs, the person is "the Area Director, with the approval of the IESG".

For the IETF discussion list, it's "[t]he IETF Chair, the IETF Executive Director, or a sergeant-at-arms appointed by the Chair".

(All of these processes are over 15 years old!)

Not to say that we should adopt any of this, but there are other examples in the wild for us to learn from. I note that a paid staff member (the Exec Director) is among the deciders for only one of the IETF's lists - suspensions from all other lists are adjudicated by community-selected leaders with limited terms.

@jeffjaffe
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Is it a problem that the CEO is both a Ombuds and, in this proposal, the kicker-out? (I think it is, since one of the people one could consult for "facilitation" (Jeff's word) might ultimately have to rule on the matter.)

+1 to @TzviyaSiegman that this is being addressed by PWE.
+1 to @dwsinger that anyone who would not like to choose the CEO as ombudsperson is welcome to do so.

I would add that if the community feels that it is inappropriate for the CEO to even be a candidate ombudsperson, I would have no issues stepping down from that role.

@dwsinger
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dwsinger commented Jan 5, 2021

I'm unsure what action we are arriving at here.

@dwsinger dwsinger removed the Agenda+ Marks issues that are ready for discussion on the call label Jan 5, 2021
@frivoal
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frivoal commented Jan 14, 2021

As discussed early on in the issue, the problem here wasn't really CEO vs Director, but that the underlying text in general was poorly phrased. This has now been cleaned up on the main branch through PR #432.

With that in place, I believe all there remains to do for this issue is to rebase the director-free branch on top of the latest main branch, and with the now cleaner text, replacing the Director with the CEO should now be just fine.

(redesigning the ombudsperson program is an interesting question, but a separate one)

@dwsinger dwsinger added the Agenda+ Marks issues that are ready for discussion on the call label Mar 23, 2021
@dwsinger dwsinger removed the Agenda+ Marks issues that are ready for discussion on the call label Apr 14, 2021
@dwsinger
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waiting for D-F to rebase

@fantasai
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#432 handled consolidation of discpline-related text and some amount of rephrasing, but it doesn't seem to have included consideration of the proposed edits in the above sequence of comments starting at #312 (comment)

Those would look like the following edits:

The [Director|CEO] may suspend or remove for cause a participant in any group (including the AB and TAG) where cause includes failure to meet the requirements on individual behavior in (a) this Process (and in particular the CEPC), or (b) the Membership agreement, or (c) applicable laws.

I think the question remains open, whether or not we want to take these proposed changes.

@fantasai fantasai added the Agenda+ Marks issues that are ready for discussion on the call label May 10, 2021
@fantasai
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Florian points out I was diffing against the old text. :/ The above needs to be rebased over the new text.

@frivoal
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frivoal commented May 11, 2021

Adapted the changes above to the newest text in #528

frivoal added a commit to frivoal/w3process that referenced this issue May 11, 2021
frivoal added a commit to frivoal/w3process that referenced this issue May 12, 2021
@frivoal frivoal linked a pull request May 12, 2021 that will close this issue
@frivoal frivoal added Closed: Accepted The issue has been addressed, though not necessarily based on the initial suggestion and removed Agenda+ Marks issues that are ready for discussion on the call labels May 12, 2021
@frivoal frivoal added the Director-free (all) All issues & pull request related to director-free. See also the topic-branch label Jul 28, 2021
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