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Adding suggestion from 2068 #2115

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Dec 7, 2021
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Adding suggestion from 2068 #2115

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Adding suggestion from 2068
alastc Oct 27, 2021
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typo
alastc Nov 26, 2021
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Merge branch 'main' into ISsue2068-consistent-help
alastc Dec 7, 2021
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2 changes: 2 additions & 0 deletions understanding/22/consistent-help.html
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Expand Up @@ -49,6 +49,8 @@ <h2>Intent of Consistent Help</h2>

<p>Locating the help mechanism in a consistent location across pages makes it easier for users to find it. For example, when a mechanism or link is located in the header of one Web page, it will be easier to find if it is in the header of other pages. The help mechanism, such as a contact phone number, may be provided directly on the page but it may also be a direct link to a different contact page. Regardless of which approach is used, the mechanism must be located in the same relative order on each page within the set of pages.</p>

<p>When testing this SC, it is the help item which is relative to the rest of the content. When testing a page, other content that is present across the set of web pages and is before the help item should be before the help item on this page. Items which are after the help item on other pages should be after the help item on this page.</p>

<p>The location in a smaller viewport may be different than in a larger viewport but it is best if the mechanism or link is consistent across a set of web pages. A consistent location, both visually and programmatically, is the most usable.</p>

<p>When having problems completing a task on a Web site (or part of a Web site, what we call a <a>set of Web pages</a>), people with some types of disabilities may not be able to work through the issue without further help. Issues could include difficulty:
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