phrase "I do not understand." from unknown source

[monte-hayward]

in Watson Conversation, I get the response “I do not understand.” I have scoured the stack, and do not see this phrase anywhere:

• my app
• node_modules
• botkit
• botkit-middleware-watson
• my Dialog config JSON

I already have an anything_else node, with different phrases.
Sometimes the phrase comes up, and then the bot moves to the next step.

In fact, a series of nonsense questions in the "Test it Out" feature at https://www.ibmwatsonconversation.com I get the expected response.

Can someone identify the source or how to debug/find it?

Example debug output:

Hears:	eeeeeep opppp Orkk AH-HA!
189b7a08-2d24-4ddc-9327-75d8eb38a930
exited:	true
stack:	1
turn:	336
info: >   [End]  0  Conversation with  W3NKCD3GX in D5844SSKA
info: [End]  0  Task for  W3NKCD3GX in D5844SSKA

[monte-hayward]

Two interesting clues to add:

• the "I do not understand." reply kept occurring, even after the bot had exited due to an error
• I went through the Cloudant records and deleted
  • a number of users (who were team members but not conversing with the bot, i think)
  • users/ME**** - the test Slack user attached to my own Slack

After the data clear-out, the bot began responding as expected. I saved the records for my user as JSON, in case they are of diagnostic value.

[germanattanasio]

@mitchmason ^^

[germanattanasio]

@monte-hayward where you able to fix this?

[germanattanasio]

closing this due to inactivity