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ServiceExample.cs
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ServiceExample.cs
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/**
* (C) Copyright IBM Corp. 2019, 2020.
*
* Licensed under the Apache License, Version 2.0 (the "License");
* you may not use this file except in compliance with the License.
* You may obtain a copy of the License at
*
* http://www.apache.org/licenses/LICENSE-2.0
*
* Unless required by applicable law or agreed to in writing, software
* distributed under the License is distributed on an "AS IS" BASIS,
* WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
* See the License for the specific language governing permissions and
* limitations under the License.
*
*/
using IBM.Cloud.SDK.Core.Authentication.Iam;
using IBM.Watson.ToneAnalyzer.v3.Model;
using System;
using System.Collections.Generic;
using System.IO;
using System.Text;
namespace IBM.Watson.ToneAnalyzer.v3.Examples
{
public class ServiceExample
{
string apikey = "{apikey}";
string url = "{serviceUrl}";
private string versionDate = "{versionDate}";
static void Main(string[] args)
{
ServiceExample example = new ServiceExample();
example.Tone();
example.ToneChat();
Console.WriteLine("Examples complete. Press any key to close the application.");
Console.ReadKey();
}
#region Analyze Tone
public void Tone()
{
IamAuthenticator authenticator = new IamAuthenticator(
apikey: "{apikey}");
ToneAnalyzerService service = new ToneAnalyzerService("2017-09-21", authenticator);
service.SetServiceUrl("{serviceUrl}");
byte[] bytes = Encoding.ASCII.GetBytes("Team, I know that times are tough! " +
"Product sales have been disappointing for the past three quarters. " +
"We have a competitive product, but we need to do a better job of selling it!");
MemoryStream toneInput = new MemoryStream(bytes);
var result = service.Tone(
toneInput: toneInput
);
Console.WriteLine(result.Response);
}
#endregion
#region Analyze Customer Engagment Tone
public void ToneChat()
{
IamAuthenticator authenticator = new IamAuthenticator(
apikey: "{apikey}");
ToneAnalyzerService service = new ToneAnalyzerService("2017-09-21", authenticator);
service.SetServiceUrl("{serviceUrl}");
var utterances = new List<Utterance>()
{
new Utterance()
{
Text = "Hello, I'm having a problem with your product.",
User = "customer"
},
new Utterance()
{
Text = "OK, let me know what's going on, please.",
User = "agent"
},
new Utterance()
{
Text = "Well, nothing is working :(",
User = "customer"
},
new Utterance()
{
Text = "Sorry to hear that.",
User = "agent"
}
};
var result = service.ToneChat(
utterances: utterances
);
Console.WriteLine(result.Response);
}
#endregion
}
}