fidelity.com - site is not usable

[webcompat-bot]

URL: fidelity.com

Browser / Version: Firefox 57.0
Operating System: Mac OS X 10.12
Tested Another Browser: No

Problem type: Site is not usable
Description: Autofill
Steps to Reproduce:
I'm filing on behalf of a friend who harangued me at a party. Bug has been filed 11 months ago, no one assigned -- b/c it's on fidelity's side, presumably -- and yet chromium fixed their issue (see comment field).

https://bugzilla.mozilla.org/show_bug.cgi?id=1313699

(Fidelity is a highly trafficked site, per Alexa, though I'm sure the people logging into an account are a subset.)

Thank you!

From webcompat.com with ❤️

[karlcow]

The comment on https://bugzilla.mozilla.org/show_bug.cgi?id=1313699

I see the SSN (username) parameter will not be send if user was not clicked the username box, with Devtools - Network. This is a website issue.

[wisniewskit]

I'm hard-pressed to consider this a webcompat issue, given the symptoms. I've nudged bug 1313699, but I'm not sure what we can do to help out here. @karlcow, were you hoping we could delve into their code to diagnose why the SSN/username parameter isn't being sent? Because if so, it sounds like we'll need to ask them to give us a test account, as their signup process says that they will have to verify our identity (and I'm not in the market to open an actual account with them).

[karlcow]

Duplicate of the bugzilla issue.