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chat.mozilla.org - Pale Moon is unsupported browser #102818

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BenFenner opened this issue Apr 18, 2022 — with webcompat-app · 3 comments
Open

chat.mozilla.org - Pale Moon is unsupported browser #102818

BenFenner opened this issue Apr 18, 2022 — with webcompat-app · 3 comments
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os-linux Issues only happening on Linux. pale-moon-browser priority-important severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser

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@BenFenner
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BenFenner commented Apr 18, 2022

URL: https://chat.mozilla.org/#/room/#webcompat:mozilla.org

Browser / Version: Pale Moon 29.4.5
Operating System: Linux
Tested Another Browser: Yes Other (Firefox)

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
The page loaded with a notice saying my browser is not supported, and it can't run Element.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Apr 18, 2022
@webcompat-bot webcompat-bot added browser-fixme This requires manual assignment for the browser name priority-important labels Apr 18, 2022
@softvision-raul-bucata softvision-raul-bucata added the os-linux Issues only happening on Linux. label Apr 19, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov added pale-moon-browser and removed browser-fixme This requires manual assignment for the browser name labels Apr 19, 2022
@softvision-oana-arbuzov
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Thanks for the report, I was able to reproduce the issue.
image

Note: The issue is not reproducible on Chrome and Firefox.

Tested with:
Browser / Version: PaleMoon v.29.4.6
Operating System: Ubuntu 20.04.2

Moving to Needsdiagnosis for further investigation.

[qa_16/2022]

@softvision-oana-arbuzov softvision-oana-arbuzov added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser and removed priority-normal labels Apr 21, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov changed the title chat.mozilla.org - site is not usable chat.mozilla.org - Pale Moon is unsupported browser Apr 21, 2022
@BenFenner
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Thanks for the update. Not exactly related, but it seems very odd that the compatibility issue reporting tool doesn't have "Firefox" as an option for the other browser tested (the one where the issue does not exist). It is often the case that Firefox is using draft/experimental features and web developers targeting those have highly incompatible web sites, but they do work in Firefox. Shouldn't Firefox be added to that list? It seems extremely odd that it is not included.

@softvision-oana-arbuzov
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Thanks for your input @BenFenner, that is being discussed here: webcompat/webcompat.com#3016

[inv_16/2022]

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Labels
os-linux Issues only happening on Linux. pale-moon-browser priority-important severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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