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www.carnival.com - Unable to sign in with saved credentials #108616

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webcompat-bot opened this issue Aug 6, 2022 · 1 comment
Open

www.carnival.com - Unable to sign in with saved credentials #108616

webcompat-bot opened this issue Aug 6, 2022 · 1 comment
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@ksy36
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browser-firefox diagnosis-priority-p2 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect.
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needsdiagnosis

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@webcompat-bot
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webcompat-bot commented Aug 6, 2022 •
edited

URL: https://www.carnival.com/

Browser / Version: Firefox 103.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Something else
Description: with firefox password manager active, users cannot log into the site. the password field cannot be typed into.
Steps to Reproduce:
it worked fine as it has no password manager like firefox has. and users can type into the password field.
If the item in password manager is deleted, then the user
can type in the password, otherwise not.
It makes the user think they cannot get into carnival.com

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Aug 6, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Aug 6, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Aug 6, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.carnival.com - see bug description Aug 8, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Aug 8, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov added priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect. labels Aug 9, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov changed the title www.carnival.com - see bug description www.carnival.com - Unable to sign in with saved credentials Aug 9, 2022
@softvision-oana-arbuzov
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Thanks for the report, I was able to reproduce the issue. With the saved credential, login is not possible.
image

Console:
image

Note:

  1. The issue is not reproducible on Chrome.
  2. The issue does not occur if the credentials are not saved, and I have to manually type them when trying to login.
  3. Workaround: Clicking "Show password" and then typing it again (the same password) the login is possible.

Tested with:
Browser / Version: Firefox Nightly 105.0a1 (2022-08-08), Firefox Release 103.0.1
Operating System: Windows 10 Pro

This is not a Compatibility issue, password manager is a browser feature, but moving to Needsdiagnosis for further investigation.

[qa_32/2022]

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@ksy36 ksy36

Labels
browser-firefox diagnosis-priority-p2 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect.
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needsdiagnosis
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@ksy36 @webcompat-bot @softvision-oana-arbuzov