https://www.oticascarol.com.br/brasil - Multipe taps are needed to open/close the burger menu

[avalonv]

URL: https://www.oticascarol.com.br/brasil

Browser/Version: Firefox 106.0 mobile

Operating System: Android

What seems to be the trouble?(Required)

• Desktop site instead of mobile site
• Mobile site is not usable
• Video doesn't play
• Layout is messed up
• Text is not visible
• Something else (Add details below)

Hamburger menu on top right is very inconsistent, only opens sometimes on Firefox, rapid tapping necessary for consistent results. Same with closing. Works as expected on Chrome, one tap to open/close.

Steps to Reproduce

1. Navigate to: https://www.oticascarol.com.br/brasil
2. Click on hamburger menu button on the top right

Expected Behavior:
Menu opens

Actual Behavior:
Menu doesn't open most of the time.

Screenshot
It's unfortunately not allowong me to upload a screenshot from GitHub mobile (another bug lol). I'll try to upload it when I get home.

[avalonv]

Screenshot as promised

[softvision-raul-bucata]

@avalonv We appreciate your report. I was able to reproduce the issue. Multiple taps are needed in order to trigger or close the hamburger menu:

Tested with:

Browser / Version: F Firefox Nightly 107.0a1 (2015906187-🦎107.0a1-20220925093059🦎)/ Firefox Beta 106.0b2 (2015905587-🦎106.0-20220920185943🦎)/ Chrome Mobile Version 105.0.5195.124
Operating System: Samsung A51 (Android 11) -1080 × 2400 pixels 20:9 aspect ratio (~405 ppi density)
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)

Notes:

1. Reproducible regardless of the status of ETP.
2. Reproducible on the latest build of Firefox Nightly and Release.
3. Works as expected using Chrome:

Moving this to NeedsDiagnosis for further investigations.

[qa_39/2022]

[avalonv]

Further testing has revealed that the problem may be due the actual area which needs to be pressed for the open/close event to trigger is incredibly small compared to Chrome. I've been able to get it to work consistently by only focusing on a very small area in the center, but it requires an unfair amount of precision, not easily achieved with a mere finger.

[softvision-raul-bucata]

@avalonv Thanks for the extra info, that is very useful.

[inv_39/2022]