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bordbuch-online.audi.de - "Secure connection failed" when accessing the site #112363

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webcompat-bot opened this issue Oct 15, 2022 · 1 comment
Open

bordbuch-online.audi.de - "Secure connection failed" when accessing the site #112363

webcompat-bot opened this issue Oct 15, 2022 · 1 comment
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@ksy36
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browser-firefox-mobile browser-focus-geckoview diagnosis-priority-p2 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it.
Milestone
needsdiagnosis

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@webcompat-bot
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webcompat-bot commented Oct 15, 2022 •
edited

URL: https://bordbuch-online.audi.de/AudiBordbuch/index?cid=1&vin=WAUZZZ8V3JA112933&tenant=V-es-ES&time=2022-10-15T09%3A09%3A19.303Z&code=UvC7%2F5FnQjgGWar08mAqr9cXPFpo%2FTXCharnR585b%2Fp2CXn4Z1ICO4hddIAh7FBf12iKzGgTCKVpI%2BchNlorKg%3D%3D&sid=1

Browser / Version: Firefox Mobile 105.0
Operating System: Android 10
Tested Another Browser: No

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
Page doesn't load. Seems to be a SSL issue

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20221003135607
  • channel: release
  • hasTouchScreen: true
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Oct 15, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Oct 15, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Oct 15, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. bordbuch-online.audi.de - site is not usable Oct 17, 2022
@webcompat-bot webcompat-bot added browser-focus-geckoview engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Oct 17, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov changed the title bordbuch-online.audi.de - site is not usable bordbuch-online.audi.de - "Secure connection failed" when accessing the site Oct 17, 2022
@softvision-oana-arbuzov softvision-oana-arbuzov added browser-firefox-mobile priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. labels Oct 17, 2022
@softvision-oana-arbuzov
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Thanks for the report, I was able to reproduce the issue.
image

According to SSL Labs:
image

Note: The issue is not reproducible on Chrome.

Tested with:
Browser / Version: Firefox Focus Release 105.2.0 (🦎 105.0.2-20221003135607), Firefox Focus Nightly 107.0a1 (🦎 107.0a1-20221016093143), Firefox Nightly 107.0a1 (🦎 107.0a1-20221016093143), Firefox Release 105.2.0 (🦎 105.0.2-20221003135607)
Operating System: Google Pixel 5 (Android 12) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density), Samsung Galaxy S8 (Android 9) - 1440 x 2960 pixels, 18.5:9 ratio (~570 ppi density)

Moving to Needsdiagnosis for further investigation.

[qa_42/2022]

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@ksy36 ksy36

Labels
browser-firefox-mobile browser-focus-geckoview diagnosis-priority-p2 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it.
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Milestone
needsdiagnosis
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@ksy36 @webcompat-bot @softvision-oana-arbuzov