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www.netflix.com - video or audio doesn't play #115222

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webcompat-bot opened this issue Dec 9, 2022 · 1 comment
Closed

www.netflix.com - video or audio doesn't play #115222

webcompat-bot opened this issue Dec 9, 2022 · 1 comment
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical type-unsupported Doesn't support one or more browser
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duplicate

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@webcompat-bot
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webcompat-bot commented Dec 9, 2022 •
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URL: https://www.netflix.com/watch/81251978?trackId=14170287

Browser / Version: Firefox 107.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play
Description: The video or audio does not play
Steps to Reproduce:
Netflix keeps throwing the "browser is no longer supported. Please install the latest version or try another browser". Checked, and it worked on edge, and I am using the most up to date version of firefox. Restarted computer, and still getting that error.

View the screenshot Screenshot
Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Dec 9, 2022
@webcompat-bot webcompat-bot added this to the needstriage milestone Dec 9, 2022
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Dec 9, 2022
@webcompat-bot webcompat-bot changed the title In the moderation queue. www.netflix.com - video or audio doesn't play Dec 9, 2022
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Dec 9, 2022
@softvision-raul-bucata softvision-raul-bucata added the type-unsupported Doesn't support one or more browser label Dec 9, 2022
@softvision-raul-bucata
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Duplicate issue of https://bugzilla.mozilla.org/show_bug.cgi?id=1783655

Notes:
For me, videos are playing:

Screenshot_3

Tested with:

Browser / Version: Firefox Release 107.0.1 (64-bit)
Operating System: Windows 10 PRO x64

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_49/2022]

@softvision-raul-bucata softvision-raul-bucata closed this as not planned Won't fix, can't repro, duplicate, stale Dec 9, 2022
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical type-unsupported Doesn't support one or more browser
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