www.asos.com - site is not usable

[webcompat-bot]

URL: https://www.asos.com/collusion/collusion-unisex-t-shirt-with-unicorn-print-in-dark-blue/prd/202403204

Browser / Version: Firefox 108.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Missing items
Steps to Reproduce:
Prices do not load on most item pages, instead showing a grey box that changes colour briefly before disappearing (typically ones for singular items, sets normally seem to load them, see https://www.asos.com/asos-design/asos-design-grey-skinny-suit-jacket/grp/68788 as one that DOES load prices.)

Expandable areas such as "product details", "brand", "size and fit", "look after me" and "about me" are also not expandable in Firefox.

Tested with enhanced tracking protection both on and off and any ad blocking disabled.

View the screenshot

Browser Configuration

• None

From webcompat.com with ❤️

[sv-calin]

We appreciate your report but I was not able to reproduce this issue. The page loads correctly and I was able to expand "Product details", "Brand" etc.

Tested on:
• Browser / Version: Firefox Release 108.0.2
• Operating System: Windows 10

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

1. Open a new tab
2. Type in the address bar "about:profiles"
3. Press "Enter"
4. Click on "Create a New Profile"
5. Click "Next"
6. Name your profile
7. Click "Finish"
8. Head to your newly created profile
9. Click "Launch profile in new browser"

[qa_03/2023]