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myaccount.google.com - Video verification not supported #121839

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brierjon opened this issue May 5, 2023 — with webcompat-app · 2 comments
Open

myaccount.google.com - Video verification not supported #121839

brierjon opened this issue May 5, 2023 — with webcompat-app · 2 comments
Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. status-needsinfo-denschub ping @denschub type-unsupported Doesn't support one or more browser
Milestone
contactready

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@brierjon
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brierjon commented May 5, 2023

URL: https://myaccount.google.com/video-verification/submit

Browser / Version: Firefox 112.2.0 Build 2015946691
Operating System: Android
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Visiting the authorization link generated for enabling YouTube Channel features by verification on the phone of the individual results in a message stating the browser is unsupported and suggests Chrome. Users cannot proceed with verification on Firefox.

Visiting on Chrome allows for proceeding with the verification step if logged in and mobile view only. If using desktop mode, a QR code and the link visited are presented instead prompting one to open the page on a mobile device.

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added this to the needstriage milestone May 5, 2023
@webcompat-bot webcompat-bot added browser-firefox priority-critical engine-gecko The browser uses the Gecko rendering engine labels May 5, 2023
@sv-calin
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sv-calin commented May 8, 2023

Thank you for reporting this issue, I was able to reproduce it.

image

Tested on:
• Browser / Version: Firefox Nightly 114.0a1 (2023-05-07) / Firefox Release 112 / Chrome 113.0.5672.64
• Operating System: Windows 10

Notes:

  1. Reproducible on both Firefox Release and Nightly
  2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[qa_19/2023]

@sv-calin sv-calin changed the title myaccount.google.com - site is not usable myaccount.google.com - Video verification not supported May 8, 2023
@sv-calin sv-calin added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser and removed priority-critical labels May 8, 2023
@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis May 8, 2023
@denschub denschub modified the milestones: needsdiagnosis, contactready May 9, 2023
@denschub denschub added the status-needsinfo-denschub ping @denschub label May 9, 2023
@sv-calin sv-calin mentioned this issue Jun 14, 2023
Closed
@iislamshorts786
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URL: https://myaccount.google.com/video-verification/submit

Browser / Version: Firefox 112.2.0 Build 2015946691 Operating System: Android Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Browser unsupported Steps to Reproduce: Visiting the authorization link generated for enabling YouTube Channel features by verification on the phone of the individual results in a message stating the browser is unsupported and suggests Chrome. Users cannot proceed with verification on Firefox.

Visiting on Chrome allows for proceeding with the verification step if logged in and mobile view only. If using desktop mode, a QR code and the link visited are presented instead prompting one to open the page on a mobile device.

Browser Configuration
From webcompat.com with ❤️

GitHub
https://github.com › issues
myaccount.google.com - Video verification not su

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Labels
browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. status-needsinfo-denschub ping @denschub type-unsupported Doesn't support one or more browser
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Milestone
contactready
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@denschub @brierjon @webcompat-bot @sv-calin @iislamshorts786