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my.southerncross.co.nz - Firefox is not a supported browser #121877

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webcompat-bot opened this issue May 6, 2023 · 2 comments
Closed

my.southerncross.co.nz - Firefox is not a supported browser #121877

webcompat-bot opened this issue May 6, 2023 · 2 comments
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action-needssitepatch This web bug needs a GoFaster site patch. android 13 issues specific to android13 browser-firefox-mobile diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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@webcompat-bot
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webcompat-bot commented May 6, 2023 •
edited by softvision-raul-bucata

URL: https://my.southerncross.co.nz/

Browser / Version: Firefox Mobile 113.0
Operating System: Android 13
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Browser unsupported
Steps to Reproduce:
Attempt to navigate to the southern cross nz website and was redirect to the above url stating the website is not supported and I should use chrome instead.

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label May 6, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone May 6, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label May 6, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. my.southerncross.co.nz - site is not usable May 8, 2023
@webcompat-bot webcompat-bot added browser-firefox-mobile engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels May 8, 2023
@sv-calin sv-calin added the android 13 issues specific to android13 label May 8, 2023
@sv-calin
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sv-calin commented May 9, 2023

Thank you for reporting this issue, I was able to reproduce it.

image

image

Tested on:
• Browser / Version: Firefox Nightly 115.0a1-20230508173503 / Firefox Release 112.0.2-20230424110519 / Chrome 113.0.5672.77
• Operating System: Google Pixel 5 (Android 13) - 1080 x 2340 pixels, 19.5:9 ratio (~432 ppi density)

Notes:

  1. Reproducible on both Firefox Release and Nightly
  2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[qa_19/2023]

@sv-calin sv-calin changed the title my.southerncross.co.nz - site is not usable my.southerncross.co.nz - Firefox is not a supported browser May 9, 2023
@sv-calin sv-calin added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser labels May 9, 2023
@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis May 9, 2023
@denschub denschub added action-needssitepatch This web bug needs a GoFaster site patch. diagnosis-priority-p1 labels May 9, 2023
@ksy36
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ksy36 commented May 25, 2024

Moved to bugzilla as https://bugzilla.mozilla.org/show_bug.cgi?id=1898940.

@ksy36 ksy36 modified the milestones: needsdiagnosis, moved May 25, 2024
@ksy36 ksy36 closed this as completed May 25, 2024
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action-needssitepatch This web bug needs a GoFaster site patch. android 13 issues specific to android13 browser-firefox-mobile diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. type-unsupported Doesn't support one or more browser
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