github.com - Unable to webauthn with Mooltipass Mini BLE

[principis]

URL: https://github.com/sessions/two-factor/webauthn

Browser / Version: Firefox 116.0
Operating System: Linux
Tested Another Browser: Yes Chrome

Problem type: Something else
Description: webauthn not working
Steps to Reproduce:
I am trying to authenticate using webauthn, but my device does not receive the request.

View the screenshot

Browser Configuration

• gfx.webrender.all: false
• gfx.webrender.blob-images: true
• gfx.webrender.enabled: false
• image.mem.shared: true
• buildID: 20230608092730
• channel: nightly
• hasTouchScreen: false
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[sv-calin]

We appreciate your report but I was not able to reproduce this issue. I was able to authenticate without encountering issues.

Tested on:
• Browser / Version: Firefox Nightly 116.0a1 (2023-06-13)
• Operating System: Ubuntu 22.04 LTS

Suggestions:
• Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again
• If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

How to create a new profile:

1. Open a new tab
2. Type in the address bar "about:profiles"
3. Press "Enter"
4. Click on "Create a New Profile"
5. Click "Next"
6. Name your profile
7. Click "Next"
8. Head to your newly created profile
9. Click "Launch profile in new browser"

[qa_24/2023]

[principis]

Hi @sv-calin

It seems it's only reproducible with a Mooltipass Mini BLE (a friend on a completely different setup tried it). I already created a new profile and wiped everything.

[sv-calin]

Thanks for the update, you may want to report this issue on their repository: https://github.com/mooltipass/minible/issues

Closing this as worksforme.

[inv_24/2023]

[principis]

Thanks for the update, you may want to report this issue on their repository: https://github.com/mooltipass/minible/issues

It does work on chromium... So isn't this a firefox issue?

[sv-calin]

If it does not reproduce on the other browsers then it might be a Firefox issue. Moving this to needsdiagnosis for further investigations, based on the info provided by @principis .

Are there any errors in the console when the issue reproduces? If disabling the Enhanced Tracking Protection (on a clean profile) does the issue still reproduce?

[inv_24/2023]

[principis]

There is nothing :/

Before cancelling the prompt (nothing to see on my mooltipass)

After cancelling

[principis]

Please note that it does work on other sites, for example Google and Microsoft.

[sv-calin]

Alright, thanks for testing out. Whenever there are any updates it will be posted here.

[inv_24/2023]