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tv.apple.com - Login form is not opened when clicking on the "Sign-in" button #129369

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webcompat-bot opened this issue Nov 6, 2023 · 5 comments
Closed

tv.apple.com - Login form is not opened when clicking on the "Sign-in" button #129369

webcompat-bot opened this issue Nov 6, 2023 · 5 comments
Labels
browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal regression Issues that are not reproducible in release, but reproducible in Nightly severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-button OKR Label- Issues where buttons on the page are not functional
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moved

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@webcompat-bot
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webcompat-bot commented Nov 6, 2023 •
edited

URL: https://tv.apple.com/

Browser / Version: Firefox 121.0
Operating System: Windows 10
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Unable to login
Steps to Reproduce:
Go to tv.apple.com, click on the "Sign In" button at the top-right.
On Firefox, the page goes gray and nothing more happens.
On Chrome and Edge, the page goes gray and soon a "Sign In or Sign Up" box appears in the middle of the page.

Browser Configuration
  • None

From webcompat.com with ❤️
@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Nov 6, 2023
@webcompat-bot webcompat-bot added this to the needstriage milestone Nov 6, 2023
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Nov 6, 2023
@webcompat-bot webcompat-bot changed the title In the moderation queue. tv.apple.com - site is not usable Nov 6, 2023
@webcompat-bot webcompat-bot added browser-firefox priority-critical engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Nov 6, 2023
@softvision-raul-bucata
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We appreciate your report. I was able to reproduce the issue by following the steps to reproduce:

Screenshot_2

Tested with:

Browser / Version: Firefox Release 119.0 (64-bit)/ Firefox Nightly 121.0a1 (2023-11-05) (64-bit)
Operating System: Windows 10 PRO x64

Notes:

  1. Reproducible regardless of the status of ETP.
  2. Reproducible on the latest build of Firefox Nightly.
  3. Works as expected using Firefox Release:

Screenshot_3

Moving this to NeedsDiagnosis for further investigations.

[qa_45/2023]

@softvision-raul-bucata softvision-raul-bucata added the regression Issues that are not reproducible in release, but reproducible in Nightly label Nov 6, 2023
@softvision-raul-bucata softvision-raul-bucata changed the title tv.apple.com - site is not usable tv.apple.com - Login form is not opened when clicking on the "Sign-in" button Nov 6, 2023
@softvision-raul-bucata softvision-raul-bucata added trend-button OKR Label- Issues where buttons on the page are not functional severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. priority-normal and removed priority-critical labels Nov 6, 2023
@softvision-raul-bucata
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I've performed a mozregression. Below are the results:

[inv_45/2023]

@ksy36
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ksy36 commented Nov 6, 2023

Thanks for finding the range, Raul. I've moved this to https://bugzilla.mozilla.org/show_bug.cgi?id=1863402

@ksy36 ksy36 closed this as completed Nov 6, 2023
@ksy36 ksy36 modified the milestones: needsdiagnosis, moved Nov 6, 2023
@karlcow
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karlcow commented Nov 6, 2023

This is reported and tracked at Apple by rdar://118018661

@karlcow
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karlcow commented Jan 15, 2024

@emilio I have seen you backed out
in https://bugzilla.mozilla.org/show_bug.cgi?id=1863402#c14

Should tv.apple.com change its code or not?

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browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal regression Issues that are not reproducible in release, but reproducible in Nightly severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-button OKR Label- Issues where buttons on the page are not functional
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@karlcow @ksy36 @webcompat-bot @softvision-raul-bucata