chzzk.naver.com - No video for live videos

[Taegeonlee]

URL: https://chzzk.naver.com/lives

Browser / Version: Firefox 126.0
Operating System: Windows 10
Tested Another Browser: Yes Edge

Problem type: Video or audio doesn't play
Description: There is no video
Steps to Reproduce:
live video show black video with sound.

step to reproduce.

1. click any video with live mark.
2. cannot see the video, but sound works.

View the screenshot

Browser Configuration

• gfx.webrender.software: false
• blockList: basic
• channel: nightly
• defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0
• hasTouchScreen: false
• frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[Taegeonlee]

Here is a list for Github member from naver.
https://github.com/orgs/naver/people

[softvision-raul-bucata]

We appreciate your report. I was able to reproduce the issue by following the steps to reproduce:

Tested with:

Browser / Version: Firefox Release 124.0.1 (64-bit)/ Firefox Nightly 126.0a1 (2024-03-26) (64-bit) Chrome Version 123.0.6312.59 (Official Build) (64-bit)
Operating System: Windows 10 PRO x64

Notes:

1. Reproducible regardless of the status of ETP.
2. Reproducible on the latest build of Firefox Nightly
3. Works as expected using Release.
4. According to the Console Log:

Moving this to NeedsDiagnosis for further investigations.

[qa_13/2024]