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tidal.com - Unable to scroll through albums #135562

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StrawberryMaster opened this issue Apr 5, 2024 — with webcompat-app · 2 comments
Open

tidal.com - Unable to scroll through albums #135562

StrawberryMaster opened this issue Apr 5, 2024 — with webcompat-app · 2 comments
Labels
browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect.

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@StrawberryMaster
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StrawberryMaster commented Apr 5, 2024

URL: https://tidal.com/

Browser / Version: Firefox 126.0
Operating System: Windows 11
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Buttons or links not working
Steps to Reproduce:

  1. Go to a Tidal artist page (e.g. https://tidal.com/browse/artist/10983)
  2. Scroll down to the Albums section
  3. Hover over an album — and then click on the arrow on the rightmost album to see the other albums

Expected result: switch among the albums seamlessly.
Actual result: the animation plays when pressing the button, but abruptly takes you back to the first albums. You have to double-click the arrows to switch back and forth between albums.

I was able to reproduce this on 124 (even in a new profile), and unable to reproduce this on Chrome and Edge. (Was unable to reproduce this on mobile as well, given you can touch-scroll there instead.)

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • channel: nightly
  • defaultUserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Apr 5, 2024
@webcompat-bot webcompat-bot added browser-firefox priority-normal engine-gecko The browser uses the Gecko rendering engine labels Apr 5, 2024
@StrawberryMaster
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Seems the GIF above didn't go through, so here it is.

tidal-tv

@StrawberryMaster StrawberryMaster changed the title tidal.com - site is not usable tidal.com - Unable to scroll through albums Apr 5, 2024
@sv-calin
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sv-calin commented Apr 8, 2024

Thank you for reporting this issue, I was able to reproduce it.

tidal.mp4

Tested on:
• Browser / Version: Firefox Nightly 126.0a1 (2024-04-07) / Firefox Release 124.0.2 / Chrome 123.0.6312.106
• Operating System: Windows 10

Notes:

  1. Reproducible on both Firefox Release and Nightly (regardless of the ETP status)
  2. Not reproducible on Chrome

Moving to Needsdiagnosis.

[qa_15/2024]

@sv-calin sv-calin modified the milestones: needstriage, needsdiagnosis Apr 8, 2024
@sv-calin sv-calin added the severity-important A non-core broken piece of functionality, not behaving the way you would expect. label Apr 8, 2024
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Labels
browser-firefox diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-important A non-core broken piece of functionality, not behaving the way you would expect.
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