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shop.winndixie.com - Blank page after login #136059

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webcompat-bot opened this issue Apr 18, 2024 · 1 comment
Open

shop.winndixie.com - Blank page after login #136059

webcompat-bot opened this issue Apr 18, 2024 · 1 comment
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browser-firefox-mobile diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop)

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@webcompat-bot
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webcompat-bot commented Apr 18, 2024

URL: https://shop.winndixie.com/user_info/login

Browser / Version: Firefox Mobile 127.0
Operating System: Android 14
Tested Another Browser: Yes Chrome

Problem type: Site is not usable
Description: Page not loading correctly
Steps to Reproduce:
It doesn't load, it was working, then just blank

View the screenshot Screenshot
Browser Configuration
  • gfx.webrender.software: false
  • blockList: basic
  • defaultUserAgent: Mozilla/5.0 (Linux; Android 14; Mobile; rv:127.0) Gecko/127.0 Firefox/127.0
  • hasTouchScreen: false
  • frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
  • mixed active content blocked: false
  • mixed passive content blocked: false
  • tracking content blocked: false

View console log messages

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added the action-needsmoderation The moderation has not yet been completed label Apr 18, 2024
@webcompat-bot webcompat-bot added this to the needstriage milestone Apr 18, 2024
@webcompat-bot webcompat-bot added the browser-fixme This requires manual assignment for the browser name label Apr 18, 2024
@webcompat-bot webcompat-bot changed the title In the moderation queue. shop.winndixie.com - site is not usable Apr 18, 2024
@webcompat-bot webcompat-bot added browser-firefox-mobile engine-gecko The browser uses the Gecko rendering engine and removed browser-fixme This requires manual assignment for the browser name action-needsmoderation The moderation has not yet been completed labels Apr 18, 2024
@azlata azlata added the needsinfo-andreea ping @azlata label Apr 18, 2024
@azlata
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azlata commented Apr 18, 2024

Thank you for reporting this issue, I was able to reproduce it. On Firefox Nightly, the page loads initially and in a split second it goes blank, while on Chrome it loads normally. The user just needs to log in to reach this issue.

Firefox
image

Chrome
image

Tested on:
• Firefox Nightly 127.0a1-20240415203932/ Chrome 123.0.6312.118
• Operating System: Pixel 7 (Android 14) -1080px × 1920px 20:9 aspect ratio (~416 ppi density)

Notes:

  1. Reproducible on Nightly
  2. Not reproducible on Chrome.
  3. Reproducible regardless of settings of Enhanced Tracking Protection

Moving to Needsdiagnosis.

[qa_16/2024]

@azlata azlata changed the title shop.winndixie.com - site is not usable shop.winndixie.com - Blank page after login Apr 18, 2024
@azlata azlata added priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. labels Apr 18, 2024
@azlata azlata modified the milestones: needstriage, needsdiagnosis Apr 18, 2024
@azlata azlata added the trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop) label Apr 18, 2024
@azlata azlata modified the milestones: needsdiagnosis, worksforme Apr 19, 2024
@sv-calin sv-calin removed the needsinfo-andreea ping @azlata label Apr 19, 2024
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Labels
browser-firefox-mobile diagnosis-priority-p1 engine-gecko The browser uses the Gecko rendering engine priority-normal severity-critical The site or core functionality is unusable, or you would probably open another browser to use it. trend-pageload OKR Label - page does not load (blank page, error messages received, stuck in a loading state/loop)
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